Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Skills you'll gain: Habit Formation, Growth Mindedness, Executive Presence, Thought Leadership, Prompt Engineering, Mindfulness, Personal Development, Self-Awareness, Emotional Intelligence, Stress Management, Resilience, Influencing, Professional Development, Leadership, Goal Setting, ChatGPT, Health And Wellness Coaching, Branding, Communication, Critical Thinking
★ 4.6 (221) · Beginner · Specialization · 3 - 6 Months

University of Rochester
Skills you'll gain: Self-Motivation, Self-Awareness, Motivational Skills, Social Sciences, Mindfulness, Health And Wellness Coaching, Personal Development, Learning Theory, Economics, Policy, and Social Studies, Human Development, Psychology, Employee Engagement, Cultural Diversity, School Psychology, Goal Setting, Goal-Oriented, Coaching, Psychotherapy, Child Development, Relationship Building
★ 4.8 (529) · Beginner · Course · 1 - 3 Months

AAPC
Skills you'll gain: Medical Billing, Denial Management, Medical Billing and Coding, Medical Coding, ICD Coding (ICD-9/ICD-10), Billing, Patient Registration, CPT Coding, Accounts Receivable, Payment Processing and Collection, Billing & Invoicing, Health Information Management, Medical Records, Utilization Management, Clinical Documentation, Health Systems, Insurance, Medicare, Healthcare Industry Knowledge, Regulatory Compliance
★ 4.6 (241) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Health Promotion, Microbiology, Health Assessment, Health Education, Sanitation, Infection Control, Program Evaluation, Healthcare Ethics, Epidemiology, Infectious Diseases, Health Policy, Preventative Care, Behavioral Economics, Social Determinants Of Health, Behavioral Health, Intelligence Collection and Analysis
★ 4.7 (712) · Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Retrieval-Augmented Generation, Generative AI Agents, Agentic systems, Agentic Workflows, Artificial Intelligence, OpenAI, Prompt Engineering, AI literacy, ChatGPT, LLM Application, Prompt Patterns, Context Engineering, Decision Intelligence, Tool Calling, Interaction Design, Multimodal Prompts, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, Health Administration, IT Management, Strategic Leadership, Health Technology, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Process Modeling
★ 4.7 (311) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Anomaly Detection, Microsoft Azure, Data Ethics, AI Workflows, Artificial Intelligence, Image Analysis, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, AI literacy, Machine Learning
★ 4.5 (1.1K) · Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Sanitation, Crisis Intervention, Public Health, Public Health and Disease Prevention, Water Resources, Social and Human Services, Chronic Diseases, Human Services, Emergency Response, Public Safety and National Security, Nutritional Assessment, Environment Health And Safety, Nutrition and Diet, Community Health, Health Systems, Epidemiology, Health Care, Infectious Diseases, Mitigation, Patient Treatment
★ 4.8 (578) · Beginner · Course · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Physiology, Biology, Life Sciences, Molecular Biology, Molecular, Cellular, and Microbiology, Medical Science and Research, Health Care, Pharmacology, Chronic Diseases, Environment, Pathology
★ 4.8 (234) · Mixed · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Critical Thinking and Problem Solving, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours