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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Создаем аккаунт для бизнеса в Twitter

    Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Business Model & Product Pitch

    Skills you'll gain: Entrepreneurship, Growth Strategies, Business Planning, Financial Modeling, Cost Accounting, Product Development, New Product Development, Business Strategies, Business Development, Value Propositions, Investments, Presentations, Business Metrics, Customer Acquisition Management, Fundraising

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals, Part 1

    Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Kubernetes - Security, and Large-Scale Deployments

    Skills you'll gain: Kubernetes, Google Cloud Platform, YAML, Cloud Deployment, Data Persistence, Containerization, Application Deployment, Configuration Management, MongoDB, Infrastructure Security, Network Security, Application Programming Interface (API), Scalability

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Systems Integration - Bachelor's

    Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Systems Analysis, System Implementation, Human Computer Interaction, Application Security, Agile Methodology, Information Systems, Software Development, CI/CD, Secure Coding, Security Testing, User Feedback, Project Management Software, Information Technology, Database Management Systems

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Web Development in Node.js: Build Your First Website

    Skills you'll gain: Node.JS, Web Development, HTML and CSS, Front-End Web Development, Web Servers, Cascading Style Sheets (CSS), Web Applications, Server Side, Javascript, Middleware, Back-End Web Development

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Expand Employee Interaction with Canvas

    Skills you'll gain: Hypertext Markup Language (HTML), Course Development, Learning Management Systems, Collaboration, Intranet, Training and Development, Teamwork, Content Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    تقارير المبيعات باستخدام HubSpot

    Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Maven Analytics

    Complete Visual Guide to Machine Learning

    Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Classification Algorithms, Statistical Analysis, Data Science, Data Preprocessing, Data Mining, Machine Learning, Predictive Modeling, Machine Learning Algorithms, Customer Analysis, Supervised Learning, Histogram, Data Quality, Business Intelligence

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cross Platform Mobile Development with React Native

    Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Cross Platform Development, iOS Development, User Interface (UI) Design, Android Development, Application Development, JavaScript Frameworks, Data Storage Technologies, Development Environment, Javascript, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    F

    Fractal Analytics

    Unlocking AI and ML : Your Path to Smart Business Solutions

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Preprocessing, Business Intelligence, Data Quality, Business Process Automation, Data Analysis, Business Ethics, Business Analytics, Emerging Technologies, Artificial Neural Networks, Machine Learning, Deep Learning, Data Science, Python Programming, Predictive Modeling, Unsupervised Learning

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Street Photography: Foundations & Creative Mindsets

    Skills you'll gain: Photography, Photo Editing, Creativity, Creative Thinking, Storytelling, Lifelong Learning, Self-Awareness, Curiosity, Patience, Persistence, Adaptability

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Создаем аккаунт для бизнеса в Twitter: Coursera
  • Business Model & Product Pitch: University of Minnesota
  • Data Science Fundamentals, Part 1: Pearson
  • Advanced Kubernetes - Security, and Large-Scale Deployments: Packt
  • Systems Integration - Bachelor's: Illinois Tech
  • Web Development in Node.js: Build Your First Website: Coursera
  • Expand Employee Interaction with Canvas: Coursera
  • تقارير المبيعات باستخدام HubSpot: HubSpot Academy
  • Complete Visual Guide to Machine Learning: Maven Analytics
  • Cross Platform Mobile Development with React Native: Board Infinity

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