Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Code Reusability, Pseudocode, Microarchitecture, Memory Management, Systems Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Software Systems, Hardware Architecture, Systems Design, Software Design Patterns, Internet Of Things, Hardware Troubleshooting
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Business Marketing, Customer experience strategy (CX), Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Data Architecture, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Machine Learning Methods, Databases, Predictive Modeling, Cloud Computing, Supervised Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Cloud Development, Serverless Computing, Google Cloud Platform, Cloud Deployment, Cloud Services, Application Development, Containerization, Cloud-Based Integration, Cloud Security, Application Deployment, Identity and Access Management, Integration Testing, Scalability
Beginner · Course · 1 - 3 Months

HEC Paris
Skills you'll gain: Storytelling, Leadership Development, Trustworthiness, Leadership, Self-Awareness, Relationship Building, Oral Expression, Strategic Leadership, Accountability, Resilience, Personal Development, Organizational Leadership, Verbal Communication Skills, Innovation, Persuasive Communication, Presentations, Collaboration, Forecasting, Analysis, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Microsoft Power Platform, Data Modeling, Data Governance, Data Warehousing, Analytics, Extract, Transform, Load, Data Integration, Data Import/Export, Real Time Data, Dataflow, Data Transformation, Data Management, Data Architecture, Data Pipelines, SQL
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Quality Management, Lean Methodologies, Lean Manufacturing, Process Improvement, Operations Management, Healthcare Project Management, Process Improvement and Optimization, Quality Management Systems, Process Management, Quality Improvement, Performance Improvement, Supply Chain Systems, Supply Chain Management, Supply Chain, Business Process Improvement, Process Analysis, Waste Minimization, Operational Efficiency, Quality Assessment, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Social Media Management, Organizational Skills, Graphic and Visual Design Software, Marketing, Content Marketing, Creative Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Animations, Canva (Software), Social Media, Storytelling, Visual Storytelling, Social Media Content, Social Media Marketing, Graphical Tools, Graphic and Visual Design Software, Design, Graphic Design, Marketing
Beginner · Guided Project · Less Than 2 Hours

Pontificia Universidad Católica de Chile
Skills you'll gain: Sustainable Systems, Sustainable Development, Environment, Environmental Science, Socioeconomics, Environmental Issue, Sustainable Design, Social Justice, Climate Change Adaptation, Natural Resource Management, Social Impact, Social Sciences, Climate Change Mitigation, Human Development
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Business Process Automation, Business Process Management, Data Management, Business Process, User Accounts, Dashboard, Automation, Identity and Access Management, Business Reporting, Report Writing, Data Security, Role-Based Access Control (RBAC), Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Color Matching, Color Theory, Sales, Design, Sales Strategy, Marketing Materials, Creative Design, Design Elements And Principles, Digital Design, Intellectual Property, Graphic and Visual Design Software, Design Software, Digital Assets, Asset Protection, Marketing
Intermediate · Guided Project · Less Than 2 Hours