IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Agile Methodology, Project Planning, Project Management, Diagram Design, Workflow Management, Innovation, Business Process Modeling, Governance
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning
Beginner · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Analytical Skills, Theoretical Computer Science, Programming Principles, Computational Thinking, Computer Science, Data Analysis, Computer Programming, Systems Analysis, Verification And Validation, Algorithms, Software Development, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Management Reporting, Change Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Anomaly Detection, Applied Machine Learning, Network Security, Machine Learning, Unsupervised Learning, Supervised Learning, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Usability Testing, User Acceptance Testing (UAT), Surveys, Software Testing, Human Computer Interaction, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Process Management, Quality Control, Employee Training, Waste Minimization
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Lesson Planning, Peer Review, Syllabus Development, Writing, Course Development, Developing Training Materials
Beginner · Course · 1 - 4 Weeks