IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, Network Planning And Design, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Administration, Network Troubleshooting, Computer Networking, Network Engineering, Network Protocols, Network Switches, Scalability
★ 4.6 (17) · Beginner · Course · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Creation, Media and Communications, Storytelling, Social Media Strategy, Social Media, Digital Media Strategy, Marketing Strategies, Brand Management, Video Production, Branding, Revenue Management, Innovation, Target Audience, Online Advertising, Business Modeling, E-Commerce, Influencing, Augmented and Virtual Reality (AR/VR), Game Theory, Ethical Standards And Conduct
★ 5 (7) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations
★ 4.9 (12) · Advanced · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Computer Hardware, Programming Principles, Data Storage, Network Troubleshooting, Data Storage Technologies, Security Awareness, System Configuration, Data Management, Computer Security Awareness Training, Information Technology, Hardware Architecture, Operating Systems, Networking Hardware, Computer Systems, General Networking, Computer Literacy, Information Technology Operations, Computer Science, Business Support Systems, Business Operations
Beginner · Course · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Business Planning, Strategic Thinking, Critical Thinking, Plan Execution, Organizational Strategy, Business Strategies, Business Strategy, Strategic Decision-Making, Corporate Strategy, Trend Analysis, Decision Making, Market Trend, Market Opportunities, Forecasting, Value Propositions, Innovation, Competitive Analysis
★ 4.7 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Human Computer Interaction, Web Content Accessibility Guidelines, Human Factors, User Interface (UI), Usability, Interaction Design, Prototyping, User Interface and User Experience (UI/UX) Design, User Experience Design, User Experience, Human Centered Design, User Centered Design, User Interface (UI) Design, Responsive Web Design, Design Thinking, Usability Testing, Mockups, User Research, Wireframing, Information Architecture
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Lesson Planning, Teaching, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Education and Training, Peer Review, Educational Materials, Instructional Design, Pedagogy, Student Engagement, Community Outreach, Parent Communication, English Language, Language Learning, Writing
★ 4.7 (12) · Mixed · Course · 1 - 3 Months
STARWEAVER
Skills you'll gain: Computer-Aided Design, Engineering Design Process, Drafting and Engineering Design, Product Engineering, Engineering Software, Ideation, Engineering, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, Analytical Skills, Automation, Emerging Technologies
★ 4.9 (13) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Diversity Awareness, Diversity Training, Workplace inclusivity, Self-Awareness, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Personal Development, Empathy, Decision Making, Communication Strategies, Data Collection, Psychology, Communication
★ 3.9 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness, Customer Insights
★ 4.4 (8) · Mixed · Course · 1 - 4 Weeks