IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Secure Coding, Web Servers, Server Side, Hypertext Markup Language (HTML), Go (Programming Language), Web Applications, Back-End Web Development
Intermediate · Guided Project · Less Than 2 Hours

University of Amsterdam
Skills you'll gain: Research, Social Impact, Innovation, Policty Analysis, Research, and Development, Case Studies, Open Mindset, Stakeholder Engagement, Empathy & Emotional Intelligence, Collaboration, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Key Management, Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Encryption, Amazon CloudWatch, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Infrastructure Security, Event Monitoring, Continuous Monitoring, Security Information and Event Management (SIEM), Application Security, Security Management, Firewall, Amazon Elastic Compute Cloud, Data Security, Incident Response, Compliance Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Agile Project Management, Scaled Agile Framework, Team Management, Team Building, Teamwork, Sprint Retrospectives, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Cross-Functional Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Social Media Management, Scheduling, Social Media, Content Creation, Live Streaming, Content Development and Management, Video Production
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Star Schema, Data Governance, Database Design, Snowflake Schema, SQL, Relational Databases, Data Mining, Data Quality, Data Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Energy and Utilities, Electrical Systems, Thermal Management, Sustainable Technologies, Climate Change Mitigation, Power Electronics, Equipment Design, Real Time Data, Mechanical Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Information Technology, Artificial Intelligence, Hardware Design, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis
Beginner · Specialization · 3 - 6 Months