Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Yale University
Skills you'll gain: Mindfulness, Personal Care, Parent Communication, Meditation & Breathwork, Time Management, Stress Management, Composure, Resilience, Positivity, Personal Development, Psychology, Positive Behavior Support, Working With Children, Self-Awareness, Family Support, Child Development, Mental Health, Emotional Intelligence, Prioritization, digital literacy
★ 5 (109) · Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Health Promotion, Microbiology, Health Assessment, Health Education, Sanitation, Infection Control, Program Evaluation, Healthcare Ethics, Epidemiology, Infectious Diseases, Health Policy, Preventative Care, Environment Health And Safety, Behavioral Economics, Social Determinants Of Health, Behavioral Health
★ 4.7 (712) · Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Medical Imaging, Emerging Technologies
★ 4.3 (610) · Beginner · Course · 1 - 4 Weeks

Universidade Estadual de Campinas
Skills you'll gain: Health Equity, Health Assessment, Health Disparities, Health Care, Research, Health Systems, Epidemiology, Public Health, Medical Science and Research, Clinical Research, Research Design, Scientific Methods, Research Methodologies, Clinical Trials, Statistical Analysis
★ 4.9 (1.5K) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Customer Complaint Resolution, Customer Service, De-escalation Techniques, Service Recovery, Customer Relationship Building, Active Listening, Customer Support, Overcoming Objections, Customer experience improvement, Customer Engagement, Verbal Communication Skills, Customer Retention, Expectation Management, Customer Relationship Management, Root Cause Analysis, Needs Assessment, Customer Insights, Trustworthiness
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Healthcare Ethics, Emergency Medical Services, Patient Safety, Health Care Procedure and Regulation, Health Care, Patient Advocacy, Health Systems, Safety Assurance, Legal Risk, Community Health, Crisis Intervention, Ethical Standards And Conduct, Safety and Security, Law, Regulation, and Compliance, Mitigation, Emergency Response, Health Policy, Risk Management
★ 4.5 (80) · Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Health Technology, Data Presentation, Data Visualization Software, Telehealth, Agile Methodology, Interactive Data Visualization, Health Disparities, Health Informatics, Health Care Procedure and Regulation, Health Systems, Electronic Medical Record System, Electronic Medical Record, Health Equity, Interoperability, Public Health, Digital Analysis, Tableau Software, Data Ethics, Digital Transformation, User Centered Design
★ 4.6 (368) · Intermediate · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Cavity Prevention, Dental Care, Oral and Dental Care, Dentistry, Dental Hygiene, Oral Health, Oral Hygiene, Risk Management, Diagnostic Tests, Risk Analysis, Clinical Assessment
★ 4.8 (312) · Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Healthcare Ethics, Pharmacology, Health Care, General Medicine, Medical Science and Research, Pharmaceuticals, Culture, Behavioral Health, Ancient History, Medical Practices and Procedures, World History, Public Health, Infectious Diseases
★ 4.7 (87) · Beginner · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Public Health and Disease Prevention, Preventative Care, Pharmacotherapy, Pharmacology, Contraindication, Pharmacy, Medication Therapy Management, Nutrition and Diet, Patient Education And Counseling, Patient Safety, Dietetics, Ancient History, Clinical Practices, Food and Beverage
★ 4.6 (139) · Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (577) · Beginner · Professional Certificate · 3 - 6 Months

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Customer Relationship Management (CRM) Software, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Marketing Communications, Probability Distribution
Beginner · Course · 1 - 4 Weeks