Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Starweaver
Skills you'll gain: Computer-Aided Design, Engineering Design Process, Product Engineering, Mechanical Design, Engineering, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, Analytical Skills, Automation, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: SQL, Oracle Databases, Database Design, Relational Databases, Database Management, Databases, Query Languages, Data Modeling
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Data Governance, Databricks, Data Management, Metadata Management, Data Infrastructure, Data Strategy, Information Management, Data Quality, Data Security, Real Time Data
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity
Beginner · Course · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Business Marketing, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Threat Modeling, Security Management, Risk Management, Business Continuity Planning, Disaster Recovery, Governance, Business Continuity, Application Security, Information Management, Risk Appetite, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Enterprise Security, Cloud Computing, Malware Protection, IT Management, Information Assurance, Test Planning
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Microservices, Spring Boot, Software Architecture, API Gateway, Spring Framework, Service Oriented Architecture, Cloud Computing Architecture, Load Balancing, Systems Architecture, Web Services, Cloud Services, Software Design Patterns, Scalability, Restful API, Service Management
Intermediate · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Generative AI, Agentic systems, AI Enablement, AI Product Strategy, Responsible AI, Application Programming Interface (API), Application Development, Amazon Web Services, Data Governance, Cost Management, AI Workflows, Model Deployment, Personally Identifiable Information, Prompt Engineering, Innovation, Compliance Management, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Query Languages, Relational Databases, Data Manipulation, Data Analysis, Problem Solving
Intermediate · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MySQL Workbench, MySQL, Database Management, Databases, Database Management Systems, Relational Databases, Management Information Systems, SQL
Beginner · Guided Project · Less Than 2 Hours