Business metrics courses can help you learn how to analyze key performance indicators, interpret financial statements, and assess operational efficiency. You can build skills in data visualization, forecasting trends, and conducting market analysis. Many courses introduce tools like Excel for data manipulation, Tableau for visual reporting, and Google Analytics for web performance tracking, allowing you to apply your skills in real business contexts.
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Ideation, Entrepreneurship, Sales Presentations, Value Propositions, Presentations, Entrepreneurial Finance, Oral Expression, Innovation, New Product Development, Brainstorming, Product Development, Business Planning, New Business Development, Business Modeling, Financial Analysis, Technology Strategies, Customer Analysis, Communication, Business Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Project Closure, Team Management, Management Training And Development, Team Leadership, Project Management, Team Performance Management, Product Quality (QA/QC), Project Management Life Cycle, Data-Driven Decision-Making, Project Implementation, Quality Assessment, Quality Monitoring, Project Controls, Data Storytelling, Project Documentation, Project Risk Management, Project Performance, Continuous Improvement Process, Meeting Facilitation
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Proposal Development, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Solution Design, User Feedback
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Instagram, Meta Ads Manager, Advertising Campaigns, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Online Advertising, Social Media Content, Digital Advertising, E-Commerce, Account Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Driving engagement, Social Media Management, Drive Engagement, Social Media Analytics, Content Development and Management, Relationship Building, Branding
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Performance Metric, Performance Reporting, Management Reporting, Project Management, Meeting Facilitation, Cross-Functional Team Leadership, Cross-Functional Collaboration, Dependency Analysis, Conflict Management, Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Meta Ads Manager, Social Media Campaigns, Social Media Content, Social Media Marketing, Online Advertising, Target Audience, Advertising Campaigns, Advertising, Social Media Strategy, Digital Advertising, Customer Insights, Social Media Analytics, Editing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, Data Ethics, Talent Acquisition, Compliance Management, Human Resources, HR Tech, Performance Appraisal, Generative AI, Law, Regulation, and Compliance, Human Resource Management, Performance Review, Talent Recruitment, Human Capital, Workforce Planning, AI Workflows, Employee Engagement, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity Training, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Self-Awareness, Mitigation, Decision Making, Cultural Diversity, Culture
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Team Motivation, Professional Networking, Conflict Management, Intercultural Competence, Organizational Leadership, Cross-Functional Team Leadership, Relationship Building, Cultural Sensitivity, Cultural Diversity, Interpersonal Communications, Cultural Responsiveness, Team Leadership, Leadership, Team Management, Drive Engagement, Business Leadership, Behavior Management, Leadership Development, Communication, Culture
Mixed · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing Strategies, Marketing, Marketing Management, Marketing Strategy and Techniques, Market Research, Customer Analysis, Market Analysis, Market Opportunities, Business Strategy, Global Marketing, Business, Target Market, Competitive Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks