
Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Business Intelligence, Tableau Software, Business Intelligence Software, Interactive Data Visualization, Data-Driven Decision-Making, Data Wrangling, Analysis, Workflow Management, Business Analysis, Data Analysis, Business Analytics, Data Visualization Software, Data Visualization, Analytics, Big Data, Business Requirements, Business Planning, Business
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

Skills you'll gain: Content Marketing, Blogs, Copywriting, Content Creation, Content Optimization, Web Content, Content Strategy, Digital Content, Marketing Strategies, Search Engine Optimization, Marketing Communications, Persuasive Communication, Driving engagement, Brand Strategy, Web Analytics and SEO, Writing, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Information Systems Security, Business Process Modeling, Security Management, Systems Development Life Cycle, Systems Development, Information Systems, Cyber Attacks, Cybersecurity, Management Information Systems, Business Process Management, Enterprise Resource Planning, IT Management, Requirements Analysis, Incident Response, Business Process, Computer Security Incident Management, Database Management Systems, Business Intelligence, Cloud Computing, Data Management
Beginner · Specialization · 1 - 3 Months

University of Washington
Skills you'll gain: Negotiation, Events and Conferences, Event Planning, Event Management, Communication Strategies, Business Writing, Business Communication, Verbal Communication Skills, Planning, Oral Expression, Writing, Proposal Development, Oral Comprehension, Decision Making, Language Competency, Customer Complaint Resolution, Vocabulary
Intermediate · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Stakeholder Management, Social Impact, Stakeholder Engagement, Sustainable Development, Peer Review, Socioeconomics, Community and Social Work, Sustainable Business, Philanthropy, Corporate Sustainability, Social Justice, Entrepreneurship, Case Studies, Complex Problem Solving, Needs Assessment, Root Cause Analysis, Business Strategy, Business Modeling, Business, Economics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Succession Planning, Innovation, Business Modeling, Value Propositions, Governance, Entrepreneurship, Lean Methodologies, Leadership and Management, Product Development, Organizational Leadership, Leadership, Business Leadership, Business Architecture, New Product Development, Ideation, People Development, Business Strategies, Strategic Leadership, Sales Presentations, Leadership Development
Advanced · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Probability Distribution, Marketing Analytics, Probability, Microsoft Excel, Statistics, Data-Driven Marketing, Statistical Methods, Statistical Modeling, Probability & Statistics, Risk Modeling, Excel Formulas, Decision Making, Risk Management, Simulation and Simulation Software, Insurance and Warranty Claims Processing, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Technologies, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Large Language Modeling, AI Enablement, LLM Application, Responsible AI, ChatGPT, Generative AI, Plan Execution, Organizational Strategy, Strategic Leadership, AI Product Strategy, Market Research, Trend Analysis, Business Leadership, AI literacy, Real Time Data, Governance, Artificial Intelligence, Data Ethics, Team Management, Data Analysis
Intermediate · Specialization · 3 - 6 Months