Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Calendar Management, Expectation Management, Organizational Skills, Productivity, Accident Prevention, Prioritization, Overcoming Obstacles, Goal Setting, Disaster Recovery, Sales

Skills you'll gain: HR Tech, Microsoft Copilot, Business Process Automation, Email Automation, Microsoft Power Platform, Automation, Human Resources, Human Resources Management and Planning, AI Enablement, Employee Onboarding, AI Workflows, AI literacy, Workflow Management, New Hire Orientations, Benchmarking, Generative AI, Performance Metric, Return On Investment, Operational Efficiency, Change Management

Skills you'll gain: Product Management, Product Roadmaps, Product Strategy, Product Requirements, Product Planning, New Product Development, Product Lifecycle Management, Product Development, Market Share, Competitive Analysis, Oral Expression, Competitive Intelligence, Market Opportunities, Customer experience strategy (CX), Customer Insights, Customer Analysis, Market Intelligence, Verbal Communication Skills, Innovation, B2B Sales

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Process Flow Diagrams, Microsoft Visio, Process Modeling, Interviewing Skills, Process Mapping, Workflow Management, Business Process, Business Process Modeling, Presentations, Technical Communication, Technical Documentation, Diagram Design, Business Analysis, Project Documentation, Professionalism

Skills you'll gain: Cash Management, Working Capital, Cash Flows, Payment Systems, Accounts Payable, Accounts Receivable, Accounts Payable and Receivable, Cash Flow Forecasting, Payment Processing and Collection, Financial Management, Operational Efficiency, Banking Services, Finance, Financial Services, Financial Systems, Banking, Business, Business Solutions, Business Strategies, Decision Making

Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Selling Techniques, Market Opportunities, Innovation, Sales Process, Market Analysis, Marketing, General Sales Practices, Ideation, Marketing Strategy and Techniques, Target Market, Marketing Strategies, Competitive Analysis, Business Strategy, Strategic Marketing

Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Mechanical Engineering, Chemical Engineering, Chemistry, Engineering, Structural Analysis, Production Process, Laboratory Testing, Mechanics, Physical Science, Process Engineering, Engineering Calculations, Reliability, Technical Standard

Skills you'll gain: Negotiation, Critical Thinking and Problem Solving, Prioritization, Conflict Management, Time Management, De-escalation Techniques, Communication, Stress Management, Empathy & Emotional Intelligence, Problem Solving, Closing (Sales), Critical Thinking, Communication Strategies, Business Priorities, Goal-Oriented, Professionalism, Emotional Intelligence, Business Ethics, Goal Setting, Self-Awareness

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Dashboard Creation, Business Reporting, Performance Reporting, Interactive Data Visualization, Data Modeling, Data Wrangling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales

Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Non-Verbal Communication, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Storytelling, Communication, Verbal Communication Skills, Marketing Communications, Communication Strategies