IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Network Infrastructure, Network Security, Endpoint Detection and Response, Network Architecture, General Networking, Endpoint Security, Continuous Monitoring, Malware Protection, System Monitoring, Incident Response, Email Security, Anomaly Detection, Operating Systems, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Linux Commands, Automation, Debugging, YAML, Scripting, Command-Line Interface, Encryption, Amazon Web Services, Code Reusability, Package and Software Management, Software Installation, Configuration Management, File Management
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Pedagogy, Lesson Planning, Mathematics Education, Multilingualism, Discussion Facilitation, Education Software and Technology, Simulations, Arithmetic, Language Learning, Cultural Responsiveness, Mathematical Software
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Cleansing, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Management, Workflow Management, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Windows PowerShell, Shell Script, Scripting Languages, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Configuration Management, Integrated Development Environments, Data Management
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Risking, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Business Management, Decision Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Business Strategies, Social Justice
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Security, Database Management, Data Security, Relational Databases, Disaster Recovery, Data Storage Technologies, Cloud Management, Databases, System Monitoring, Data Storage, Data Management, Continuous Monitoring, Database Administration, Microsoft SQL Servers, Event Monitoring, IT Infrastructure, Role-Based Access Control (RBAC), Encryption, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, LLM Application, AI literacy, Artificial Intelligence, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Functional Testing, Test Case, Software Testing, Cascading Style Sheets (CSS), Application Frameworks, Web Development Tools, Javascript and jQuery, Automation, Python Programming, UI Components, Hypertext Markup Language (HTML), File I/O
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Command-Line Interface, Data Pipelines, Java, Java Programming, Enterprise Application Management, Real Time Data, Unix Commands, Data Integration, Distributed Computing, Performance Tuning, Software Installation
Intermediate · Course · 3 - 6 Months