• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Cybersecurity Concepts

    Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Network Infrastructure, Network Security, Endpoint Detection and Response, Network Architecture, General Networking, Endpoint Security, Continuous Monitoring, Malware Protection, System Monitoring, Incident Response, Email Security, Anomaly Detection, Operating Systems, Identity and Access Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Ansible and Ansible-Playbooks for Automation

    Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Linux Commands, Automation, Debugging, YAML, Scripting, Command-Line Interface, Encryption, Amazon Web Services, Code Reusability, Package and Software Management, Software Installation, Configuration Management, File Management

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Navigate, Track, and Organize

    Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Number Sense for Primary Education with PhET Simulations

    Skills you'll gain: Teaching, Pedagogy, Lesson Planning, Mathematics Education, Multilingualism, Discussion Facilitation, Education Software and Technology, Simulations, Arithmetic, Language Learning, Cultural Responsiveness, Mathematical Software

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Excel Essentials

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Cleansing, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Management, Workflow Management, File Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Workflow Automation

    Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    PowerShell Skills

    Skills you'll gain: Windows PowerShell, Shell Script, Scripting Languages, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Configuration Management, Integrated Development Environments, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    AI Ethics in Business

    Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Risking, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Business Management, Decision Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Business Strategies, Social Justice

    3.7
    Rating, 3.7 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Logging and Monitoring Tools in Azure

    Skills you'll gain: Microsoft Azure, Cloud Security, Database Management, Data Security, Relational Databases, Disaster Recovery, Data Storage Technologies, Cloud Management, Databases, System Monitoring, Data Storage, Data Management, Continuous Monitoring, Database Administration, Microsoft SQL Servers, Event Monitoring, IT Infrastructure, Role-Based Access Control (RBAC), Encryption, Application Performance Management

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI: Forecasting Disruption

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, LLM Application, AI literacy, Artificial Intelligence, Responsible AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Selenium Techniques and Framework Introduction

    Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Functional Testing, Test Case, Software Testing, Cascading Style Sheets (CSS), Application Frameworks, Web Development Tools, Javascript and jQuery, Automation, Python Programming, UI Components, Hypertext Markup Language (HTML), File I/O

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Apache Kafka Series - Learn Apache Kafka for Beginners v3

    Skills you'll gain: Apache Kafka, Command-Line Interface, Data Pipelines, Java, Java Programming, Enterprise Application Management, Real Time Data, Unix Commands, Data Integration, Distributed Computing, Performance Tuning, Software Installation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 3 - 6 Months

1…452453454…765

In summary, here are 10 of our most popular It support courses

  • Cybersecurity Concepts: Packt
  • Ansible and Ansible-Playbooks for Automation: Packt
  • Jira: Navigate, Track, and Organize: Coursera
  • Number Sense for Primary Education with PhET Simulations: University of Colorado Boulder
  • Excel Essentials: Packt
  • Generative AI for Workflow Automation: Edureka
  • PowerShell Skills: Packt
  • AI Ethics in Business: Rutgers the State University of New Jersey
  • Logging and Monitoring Tools in Azure: SkillUp
  • Generative AI: Forecasting Disruption: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok