IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fractal Analytics
Skills you'll gain: AI Enablement, Business Leadership, Strategic Leadership, AI Product Strategy, Responsible AI, Business Strategy, Decision Intelligence, Generative Adversarial Networks (GANs), Strategic Decision-Making, Data Engineering, Organizational Effectiveness, Deep Learning, Artificial Intelligence, Organizational Development, AI Integrations, Data Ethics, Process Design, Human Centered Design, Data Quality, Design Thinking
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: SQL, Data Analysis, Seaborn, Exploratory Data Analysis, Analytics, Data Visualization, Database Management, Query Languages, Data Visualization Software, Matplotlib, Data Storage, Pandas (Python Package), Big Data, Data Science, Relational Databases, Data Management, Data Manipulation, Data Cleansing, NumPy
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Planning, Target Market, Persona Development, Operational Performance Management, Target Audience, Market Opportunities, Systems Thinking, Business Modeling, Product Lifecycle Management, Customer Analysis, Operational Analysis, Entrepreneurship, Leadership and Management, Business Planning, Engineering Management, Market Analysis, People Management, New Product Development, Governance, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Threat Modeling, Cyber Attacks, Information Systems Security, Security Management, Cyber Security Strategy, Cyber Threat Intelligence, Threat Management, Cyber Risk, Cyber Security Assessment, Network Security, Risk Management, Risk Analysis, Data Security, Exploitation techniques, Information Privacy, Vulnerability Assessments, Business Economics
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: AI literacy, Writing and Editing, Editing, Responsible AI, Writing, Workplace inclusivity, Business Writing, Diversity and Inclusion, Analysis, Target Audience, Communication, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, AI literacy, digital literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Virtualization and Virtual Machines, Event Monitoring, Network Monitoring, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, Software Development, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, IT Automation, Network Monitoring, Scripting Languages, Network Administration, Debugging
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: DevSecOps, DevOps, Application Security, Secure Coding, Security Testing, Continuous Delivery, CI/CD, Continuous Integration, Containerization, Security Software, Automation
Beginner · Course · 1 - 4 Weeks