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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Wearable Technologies and Sports Analytics

    Skills you'll gain: Exercise Science, Injury Prevention, Athletic Training, Physiology, Analytics, Data Analysis, Advanced Analytics, Data-Driven Decision-Making, Medical Equipment and Technology, Applied Machine Learning, Vital Signs, Health Technology, Python Programming, Sensory Systems Analysis, Data Integration, Data Validation, Verification And Validation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    46 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication in the AI Era

    Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies

    3.8
    Rating, 3.8 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    NIIT

    Building High Quality User Experience Using Material UI

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), User Experience Design, UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Web Design, React.js, Responsive Web Design, User Centered Design, User Experience, Design Elements And Principles, Javascript

    1.7
    Rating, 1.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct

    4.9
    Rating, 4.9 out of 5 stars
    ·
    50 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Programmation pour tous (mise en route de Python)

    Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Program Development, Software Installation, Development Environment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    41 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Planning of Metro Rail Systems

    Skills you'll gain: Construction Engineering, Civil Engineering, Building Services Engineering, Electrical Systems, Public Works, Electric Power Systems, Transportation Operations, Building Information Modeling, Construction Management, Engineering Practices, Traffic Flow Optimization, Structural Engineering, Contract Management, Quality Assurance, Planning, Emerging Technologies, Safety Standards

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Effective Marketing in the Global Marketplace

    Skills you'll gain: Target Audience, Data-Driven Marketing, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Brand Strategy, Marketing Planning, Marketing Strategies, Branding, Marketing Analytics, Brand Awareness, Data-Driven Decision-Making, Customer Analysis, Market Research, Cultural Diversity, Consumer Behaviour, Cultural Responsiveness, Cultural Sensitivity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Interviewing for DS/AI Roles

    Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Professional Networking, Artificial Intelligence and Machine Learning (AI/ML), Negotiation, Professional Development, Data Science, Artificial Intelligence, Machine Learning, Compensation and Benefits, Data Analysis, Web Presence, Recruitment, Data Literacy, Events and Conferences, Data Architecture, AI literacy, Relationship Building, Job Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: Free
    Free
    C

    Coursera

    How To Make An Instagram Reel Cover Using Canva

    Skills you'll gain: Canva (Software), Photo Editing, Creative Design, Graphic and Visual Design, Design Elements And Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Supply Chain Optimization

    Skills you'll gain: Responsible AI, Inventory Management System, Inventory Control, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Supply Chain Planning, Inventory and Warehousing, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Data Ethics, Logistics Management, AI Enablement, Demand Planning, AI Integrations, Customer Demand Planning, Emerging Technologies, Predictive Analytics, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Building Your First AI Agent with LangChain

    Skills you'll gain: Context Engineering, Agentic Workflows, AI Orchestration, Tool Calling, Generative AI, Gemini, Artificial Intelligence, Google Gemini, Retrieval-Augmented Generation, Model Optimization, Embeddings, Workflow Management, Python Programming, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    Our Share: Employee Ownership as a Wealth Sharing Tool

    Skills you'll gain: Equities, Employee Relations, Social Justice, Program Implementation, Compensation Management, Case Studies, Economics, Policy, and Social Studies, Economic Development, Collaboration, Community Development, Entrepreneurship, Leadership and Management, Business Transformation, Succession Planning, Research, Business Development

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Wearable Technologies and Sports Analytics: University of Michigan
  • Technical Communication in the AI Era: Minnesota State University, Mankato
  • Building High Quality User Experience Using Material UI: NIIT
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • Programmation pour tous (mise en route de Python): University of Michigan
  • Planning of Metro Rail Systems: L&T EduTech
  • Effective Marketing in the Global Marketplace: Coursera
  • Interviewing for DS/AI Roles: University of California, Irvine
  • How To Make An Instagram Reel Cover Using Canva: Coursera
  • GenAI for Supply Chain Optimization: Coursera

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