IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Firewall, Virtual Environment, Identity and Access Management, Query Languages
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Power Electronics, Systems Integration, Interoperability, Sustainable Technologies, Technical Standard
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Web Design and Development, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design, Javascript
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Statistical Modeling, Regression Analysis, Statistical Inference, Probability & Statistics, Correlation Analysis, Data Analysis, Statistical Analysis, Statistical Hypothesis Testing, R Programming, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Scripting Languages, Linux Commands, Unix Commands, Linux, Command-Line Interface, Unix, User Interface (UI), Graphical Tools
Advanced · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Liberal Arts, Storytelling, World History, Writing
Mixed · Course · 1 - 4 Weeks