Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Sage Publications
Skills you'll gain: B2B Sales, Sales Strategy, Consumer Behaviour, Sales, Sales Management, Business Marketing, General Sales Practices, Selling Techniques, Marketing Channel, Brand Loyalty, Sales Process, Marketing Strategies, Marketing, Customer Analysis, Sales Enablement, Specialized Sales, Cross-Channel Marketing, Marketing Effectiveness, Business-To-Consumer, Sales Support
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, General Sales Practices, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence
★ 4.5 (545) · Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Loans, Investment Management, General Finance, Cash Flows, General Lending, Financial Services, Expense Management, Empowerment, Consumer Behaviour, Case Management
★ 4.6 (1.4K) · Beginner · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Sustainable Development, Sustainable Systems, Climate Change Adaptation, Sustainable Business, Environmental Issue, Community Development, Sustainable Design, Governance, Economic Development, Socioeconomics, Social Impact, Systems Thinking, Environmental Science, Climate Change Mitigation, Case Studies, Energy and Utilities, Multimedia, Business Modeling, Resource Utilization, Innovation
★ 4.7 (3K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Analysis Expressions (DAX), Power BI, Data Visualization, Key Performance Indicators (KPIs), Data Transformation, Dashboard Creation, Presentations, Data Synthesis, Usability Testing, Microsoft PowerPoint, Star Schema, Data Integration, Business Intelligence Software, Microsoft Excel, Usability, Business Intelligence, Data Cleansing
★ 4.6 (1.9K) · Beginner · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Strategic Marketing, Data-Driven Marketing, Marketing Strategies, Marketing, Pay Per Click Advertising, Marketing Planning, Customer Analysis, Performance marketing, Advertising Campaigns, Campaign Management, Digital Marketing Campaigns, Business, Advertising, Analysis, Bidding, Performance Reporting, Automation, Forecasting, Communication
Beginner · Specialization · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Performance Measurement, Key Performance Indicators (KPIs), Data Literacy, Leadership and Management, Operations Management, Business Management, Business Leadership, Data Management, Systems Of Measurement, Leadership, Data Analysis, Cost Management, Team Management, Decision Making, Leadership Studies, Business Analysis, Critical Thinking, Data Presentation, Critical Thinking and Problem Solving, Data Visualization
Mixed · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Branding, Brand Strategy, Marketing and Public Relations, Photo/Video Production and Technology, Entrepreneurship, Content Creation, Video Production, Copywriting, Business Modeling, Public Relations, Presentations, Customer Engagement, Value Propositions, Proposal Development, Web Design and Development, Business Planning, Photography, Web Presence, Marketing Strategies, Content Strategy
★ 4.7 (881) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, User Story, Project Management Institute (PMI) Methodology, Agile Product Development, Performance Metric, Telecommuting, Virtual Teams, Team Oriented, Adaptability, Team Leadership, Project Management Life Cycle, Waterfall Methodology, Collaboration, Audit Planning, Teamwork
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, Business Workflow Analysis, Business Process Automation, Data Ethics, AI Enablement, Make.com, Generative AI, Workflow Management, AI Personalization, ChatGPT, Business Operations, Microsoft Copilot, Artificial Intelligence, Business Planning, Business Communication, Customer Engagement, Enterprise Application Management, Canva (Software)
Intermediate · Course · 1 - 4 Weeks