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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Coursera

    Streamline Jira Workflows, Analyze Bottlenecks Fast

    Skills you'll gain: Jira (Software), Process Optimization, Process Mapping, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Configuration Management, Performance Metric, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Duke University

    Data Visualization and Communication with Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data Analysis, Visualization (Computer Graphics), Stakeholder Communications, Data Manipulation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.2K reviews

    Mixed · Course · 1 - 3 Months

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    C

    Coursera

    AppDynamics (Advanced)

    Skills you'll gain: Dashboard, Application Performance Management, System Monitoring, Enterprise Application Management, Performance Tuning, Performance Analysis, Management Reporting, Performance Metric, Anomaly Detection, Real Time Data, Continuous Monitoring, Root Cause Analysis, Operational Performance Management, Business Metrics, Transaction Processing, Key Performance Indicators (KPIs), Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

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    IBM

    IBM Hybrid Cloud Architect

    Skills you'll gain: Cloud-Native Computing, Infrastructure as Code (IaC), Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Security, Cloud Computing, Cloud Development, Cloud Engineering, Requirements Analysis, Data Modeling, Multi-Cloud, DevOps, Docker (Software), Solution Design, Microservices, Infrastructure As A Service (IaaS), Information Technology, Agile Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.7K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

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    Coursera

    Build Interactive Dashboards for Meaningful Insights

    Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Knowledge Accelerators

    Microsoft 365 Copilot: Boost Productivity & Build Agents

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
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    U

    UNSW Sydney (The University of New South Wales)

    Learning to Teach Online

    Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Planning, Technology Strategies, digital literacy, Technical Communication, Content Management

    4.7
    Rating, 4.7 out of 5 stars
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    3.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
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    Coursera

    Automate Workflows Across Tools Seamlessly

    Skills you'll gain: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Coursera

    Align AI: Finance, Strategy, and Funding

    Skills you'll gain: Project Finance, Business Strategy, Key Performance Indicators (KPIs), Proposal Writing, Organizational Strategy, Return On Investment, Business Metrics, Capital Budgeting, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Cisco Learning and Certifications

    Network Fundamentals

    Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Edureka

    AI for Strategic Decision Intelligence

    Skills you'll gain: Data Storytelling, Predictive Analytics, Data Presentation, Responsible AI, Predictive Modeling, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Data Visualization, Decision Making, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library), Business Marketing, Natural Language Processing, Text Mining, Python Programming, Reinforcement Learning, Data Security, Network Analysis, Security Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Compare User Behavior with Segments

    Skills you'll gain: Web Analytics, Customer Engagement, Technical Communication, Campaign Management, Analysis, Strategic Marketing, Performance Metric, Business Metrics, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Streamline Jira Workflows, Analyze Bottlenecks Fast: Coursera
  • Data Visualization and Communication with Tableau: Duke University
  • AppDynamics (Advanced): Coursera
  • IBM Hybrid Cloud Architect: IBM
  • Build Interactive Dashboards for Meaningful Insights: Coursera
  • Microsoft 365 Copilot: Boost Productivity & Build Agents: Knowledge Accelerators
  • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
  • Automate Workflows Across Tools Seamlessly: Coursera
  • Align AI: Finance, Strategy, and Funding: Coursera
  • Network Fundamentals: Cisco Learning and Certifications

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