Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: Code Review, Application Development, Integrated Development Environments, Software Development Tools, Development Environment, Maintainability, Software Technical Review
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Empathy, Human Resource Policies, Business Leadership, Diversity and Inclusion, Interpersonal Communications, Leadership, Leadership and Management, Business Transformation, Strategic Leadership, Emotional Intelligence, Communication Strategies, Organizational Leadership, Non-Verbal Communication, Team Management, Team Performance Management, Team Building, People Management, Communication, Sales, Marketing Strategies
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Decision Support Systems, Solution Design, Health Technology, Health Care, Health Information Management, Usability Testing, Requirements Elicitation, Electronic Medical Record, Data Capture, User Centered Design, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, Computer Hardware, Hardware Architecture, Internet Of Things, System Software, Peripheral Devices, C (Programming Language), Software Architecture, Simulations, Development Environment, Debugging, Systems Integration
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Image Quality, Web Content, Web Servers, Semantic Web, Cloud Hosting
Beginner · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: Feature Engineering, Responsible AI, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Business Intelligence, Business Analytics, Natural Language Processing, LLM Application, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Predictive Modeling, Systems Integration, Business Strategy, Business Ethics, Workflow Management, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements
Intermediate · Course · 1 - 3 Months
Duke University
Skills you'll gain: Materials science, Prototyping, Engineering, Scientific, and Technical Instruments, Semiconductors, Laboratory Techniques, Chemistry, Manufacturing Processes, Laboratory Equipment, Micrometer, Image Analysis, Chemical Engineering
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Machine Learning Algorithms, Big Data, Internet Of Things, Product Development, Real-Time Operating Systems, Embedded Software, Embedded Systems, File Systems, New Product Development, Data Analysis, Debugging, Machine Learning, Model Based Systems Engineering, Data Processing, Electronic Systems, General Networking, Computer Engineering, Wireless Networks, Information Systems Security, Application Security
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Matplotlib, Data Visualization, Data Visualization Software, Interactive Data Visualization, Scientific Visualization, Visualization (Computer Graphics), Statistical Visualization, Data Presentation, Graphing, Scatter Plots, Data Manipulation, Histogram, NumPy, Pandas (Python Package), Python Programming
Intermediate · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Configuration Management, Command-Line Interface, Code Review, Collaborative Software, Graphical Tools
Mixed · Course · 1 - 4 Weeks