• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • U

    University of Illinois Urbana-Champaign

    Global Impact: Cultural Psychology

    Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Responsiveness, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Market Opportunities, Strategic Marketing, Marketing Strategies, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    185 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Compétences Excel pour l’entreprise : les notions clés

    Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Productivity Software, Data Management, Editing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Leadership Development, Leadership and Management, Discussion Facilitation, Tactfulness, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Staff Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • W

    West Virginia University

    Compensation, Expenses and Quotas

    Skills you'll gain: Expense Management, Sales Management, Expense Reports, Sales Territory Management, Operating Expense, Transportation Management, Compensation Strategy, Compensation Management, Compensation and Benefits, Sales, Cost Control, Compensation Analysis, Tax Management, Performance Metric, Goal Setting

    4.4
    Rating, 4.4 out of 5 stars
    ·
    38 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Central Banks and Monetary Policy

    Skills you'll gain: Financial Policy, Financial Systems, Banking, Financial Market, Bank Regulations, Financial Regulation, Capital Markets, Market Liquidity, Economics, Loans, Economics, Policy, and Social Studies, Credit Risk, General Lending, Crisis Management, Crisis Intervention

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    120 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Financial Modeling & Valuation: Analyze & Forecast

    Skills you'll gain: Financial Modeling, Revenue Forecasting, Working Capital, Cash Flows, Business Valuation, Financial Forecasting, Expense Management, Financial Data, Cash Flow Forecasting, Operating Expense, Depreciation, Financial Analysis, Financial Statement Analysis, Financial Statements, Asset Management, Business Metrics, Balance Sheet, Forecasting, Equities, Capital Expenditure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Feeding the World

    Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Environmental Issue, Food Safety and Sanitation, Environment and Resource Management, Nutrition and Diet, Natural Resource Management, Manufacturing and Production, Production Process, Sustainable Development, Sustainable Systems, Production Management, Pollution Prevention, Ethical Standards And Conduct, Trend Analysis, Public Health, Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    257 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Forecasting and Predictive Analytics Methods Pack

    Skills you'll gain: Time Series Analysis and Forecasting, Financial Forecasting, Forecasting, Trend Analysis, Advanced Analytics, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Business Analytics, Supervised Learning, Business Metrics, Market Data, Generative AI, Financial Management, Strategic Decision-Making, Market Intelligence, Statistical Analysis, Model Evaluation, Data Storytelling, Applied Machine Learning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    64 reviews

    Intermediate · Specialization · 1 - 3 Months

  • I

    Intel

    AI Essentials

    Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, AI literacy, Automation, Responsible AI, B2B Sales

    4.5
    Rating, 4.5 out of 5 stars
    ·
    762 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Become a JavaScript Developer

    Skills you'll gain: TypeScript, Event-Driven Programming, Javascript, JavaScript Frameworks, Pseudocode, Computational Thinking, JSON, Program Development, Web Development, Angular, Web Applications, Vue.JS, Data Import/Export, Application Development, Mobile Development, Debugging, Code Reusability, React.js, Server Side, Web Development Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    110 reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Arizona State University

    Leading Through Effective Communication

    Skills you'll gain: Team Leadership, Influencing, Team Building, Leadership, Teamwork, Team Management, Team Oriented, Leadership Development, Visionary, Collaboration, Drive Engagement, People Development, Communication, Verbal Communication Skills, Communication Strategies, Mentorship, Self-Awareness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Marketing Specialist

    Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Brand Marketing, HubSpot CRM, Social Media Management, Digital Marketing, Google Ads, Marketo, Marketing Automation, Content Optimization, Email Marketing, Canva (Software), Data-Driven Marketing, Web Analytics

    Beginner · Professional Certificate · 3 - 6 Months

1…470471472…834

In summary, here are 10 of our most popular customer communications management courses

  • Global Impact: Cultural Psychology: University of Illinois Urbana-Champaign
  • Compétences Excel pour l’entreprise : les notions clés: Macquarie University
  • Handling Difficult Conversations: Packt
  • Compensation, Expenses and Quotas: West Virginia University
  • Central Banks and Monetary Policy: University of Illinois Urbana-Champaign
  • Financial Modeling & Valuation: Analyze & Forecast: EDUCBA
  • Feeding the World: University of Pennsylvania
  • Forecasting and Predictive Analytics Methods Pack: Coursera
  • AI Essentials : Intel
  • Become a JavaScript Developer: Scrimba

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok