• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • J

    Johns Hopkins University

    Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

    Skills you'll gain: Patient Safety, Data Literacy, Performance Measurement, Data Visualization, Data Analysis, Data Presentation, Continuous Quality Improvement (CQI), Data Visualization Software, Statistical Reporting, Quantitative Research, Data Integration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    97 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Hypertext Markup Language (HTML), Scripting, Event-Driven Programming, JavaScript Frameworks, Web Applications, Mobile Development, HTML and CSS, Web Development, Scripting Languages, Event Monitoring, Code Reusability

    4.3
    Rating, 4.3 out of 5 stars
    ·
    290 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Feedback Skills

    Skills you'll gain: Constructive Feedback, Communication, Interpersonal Communications, Emotional Intelligence, Performance Review, Relationship Management, Collaboration, Personal Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Banco Interamericano de Desarrollo

    Herramientas de gestión de proyectos de desarrollo

    Skills you'll gain: Work Breakdown Structure, Cost Management, Earned Value Management, Project Controls, Project Schedules, Project Management, Milestones (Project Management), Project Scoping, Scope Management, Communication Planning, Procurement, Budget Management, Scheduling, Cost Control, Purchasing, Timelines, Project Performance, Matrix Management, Stakeholder Communications, Resource Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    144 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IE Business School

    Marketing Strategy Capstone Project

    Skills you'll gain: Market Research, Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Marketing Strategies, Strategic Marketing, Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Plan Execution, Target Market, Competitive Analysis, Value Propositions, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    121 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Building Autonomous AI Agents with LangGraph

    Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, LangChain, Agentic systems, AI Workflows, OpenAI API, Agentic Workflows, LLM Application, Artificial Intelligence, AI Integrations, User Interface (UI), Python Programming, Context Management, Development Environment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Professional Selling: 3 Steps to High-Performance

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Trustworthiness, Sales Process, Sales Development, Overcoming Objections, Closing (Sales), Selling Techniques, Sales, Verbal Communication Skills, Cold Calling, Consultative Selling, Sales Presentation, General Sales Practices, Customer Relationship Building, Needs Assessment, Oral Expression, Sales Presentations, Rapport Building, Sales Pipelines

    4.8
    Rating, 4.8 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 3 - 6 Months

  • D

    Deep Teaching Solutions

    Critical Thinking for Better Decisions in the ChatGPT Era

    Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Cognitive flexibility, Decision Making, Emotional Intelligence, Mental Concentration, Decision Intelligence, AI literacy, ChatGPT, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Elevate Team Productivity with Crew AI

    Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of London

    Consumption, Marketing and Culture

    Skills you'll gain: Consumer Behaviour, Marketing, Culture, Data-Driven Marketing, Sustainable Business, Advertising, Environmental Issue, Digital Analysis, Sociology, Sustainable Development, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of London

    أساسيات مواقع الويب سريعة الاستجابة: البرمجة باستخدام HTML وCSS وJavaScript

    Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design, Bootstrap (Front-End Framework), Web Development, Front-End Web Development, Web Applications, Cascading Style Sheets (CSS), Javascript, Programming Principles, Development Environment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Mixed · Course · 1 - 3 Months

1…473474475…834

In summary, here are 10 of our most popular customer communications management courses

  • Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI): Johns Hopkins University
  • Introduction to Javascript: The Basics: Coursera
  • Feedback Skills: Packt
  • Herramientas de gestión de proyectos de desarrollo: Banco Interamericano de Desarrollo
  • Marketing Strategy Capstone Project: IE Business School
  • Building Autonomous AI Agents with LangGraph: Packt
  • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
  • Critical Thinking for Better Decisions in the ChatGPT Era: Deep Teaching Solutions
  • Elevate Team Productivity with Crew AI: Coursera
  • Consumption, Marketing and Culture: University of London

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok