• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • U

    University of California, Irvine

    Introduction to Business

    Skills you'll gain: Search Engine Marketing, Business Strategy, Digital Brand Strategy, Keyword Research, Digital Marketing, Financial Accounting, Organizational Leadership, Online Advertising, Cash Flow Forecasting, Search Engine Optimization, Business Planning, Accountability, Business Management, Leadership and Management, Fiscal Management, Forecasting, Cost Control, Operating Expense, Strategic Planning, Storytelling

    4.7 stars, 848 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (848) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Economics, Policy, and Social Studies, Market Analysis, Resource Allocation, Policy Analysis, Tax, Resource Utilization, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.7 stars, 1.7K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (1.7K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Services

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Data Storage, Cloud Security, Role-Based Access Control (RBAC), Authorization (Computing), Databases, System Monitoring, NoSQL

    4.7 stars, 11K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (11K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • N

    Northwestern University

    Sports Marketing

    Skills you'll gain: Event Marketing, Press Releases, Social Media Management, Events and Conferences, Social Media, Media Relations, Brand Loyalty, Branding, Marketing and Public Relations, Social Media Campaigns, Event Management, Marketing Strategy and Techniques, Loyalty Programs, Brand Management, Event Planning, Public Relations, Corporate Communications, Strategic Communication, Promotions and Campaigns, Driving engagement

    4.7 stars, 1.5K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (1.5K) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • J

    John Wiley & Sons

    Foundations of Organizational Culture

    Skills you'll gain: Culture, Culture Transformation, Organizational Leadership, Organizational Structure, Organizational Development, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Leadership Studies, Case Studies, Business Leadership, Team Management, Strategic Leadership, Team Leadership, Rapport Building, Organizational Skills, Employee Engagement, Leadership, Business Communication, Business Strategy

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Analyzing the Business Environment

    Skills you'll gain: Customer Analysis, Target Market, Target Audience, Strategic Marketing, Global Marketing, Marketing Planning, Customer Insights, Consumer Behaviour, Marketing Strategies, Competitive Analysis, Marketing, Marketing Strategy and Techniques, Marketing Management, Market Analysis, Market Research, Culture, Market Dynamics, Market Opportunities, Market Intelligence, Social Sciences

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Market Research and Analysis

    Skills you'll gain: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Machine Learning Engineer Interview Simulation

    Skills you'll gain: Feature Engineering, Model Evaluation, Applied Machine Learning, Model Training, Customer Analysis, Exploratory Data Analysis, Interviewing Skills, Machine Learning Methods, Predictive Modeling, Predictive Analytics, Decision Intelligence, Machine Learning, Technical Communication, Customer Insights, Data Analysis, Verbal Communication Skills, Data Preprocessing, Oral Expression

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • J

    John Wiley & Sons

    Strategic HR: Trends, Technology & Talent Alignment

    Skills you'll gain: Human Resources, Human Resource Strategy, Human Resources Management and Planning, Workforce Development, Human Resource Management, Human Resources Information System (HRIS), Workforce Planning, Human Resources Software, Talent Management, Recruitment, Talent Acquisition, Workforce Management, Recruitment Strategies, People Analytics, Talent Sourcing, Employee Training, Employee Retention, People Development, Employee Engagement, Resource Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Benefits Administration

    Skills you'll gain: Compensation and Benefits, Compensation Management, Compensation Strategy, Benefits Administration, Compensation Analysis, Human Resource Strategy, Administration, Job Evaluation, Employee Performance Management, Employee Engagement, Organizational Effectiveness, Program Implementation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Business Analysis Fundamentals

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Risk Management, Microsoft Power Platform, Problem Management

    4.7 stars, 1.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (1.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Digital Marketing: Platforms, Data, and Technologies

    Skills you'll gain: MarTech, Data Architecture, Data-Driven Marketing, Digital Marketing, Marketing Strategies, Marketing Effectiveness, AI Personalization, Customer Analysis, Marketing Analytics, Digital Analysis, Data-Driven Decision-Making, Blockchain, Consumer Behaviour, Data Integrity, Image Analysis, Data Ethics, Analytics, Generative AI, Performance Measurement, Model Evaluation

    4.5 stars, 3.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (3.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
1…484950…397

In summary, here are 10 of our most popular customer engagement courses

  • Introduction to Business: University of California, Irvine
  • Microeconomics: The Power of Markets: University of Pennsylvania
  • Essential Google Cloud Infrastructure: Core Services: Google Cloud
  • Sports Marketing: Northwestern University
  • Foundations of Organizational Culture: John Wiley & Sons
  • Analyzing the Business Environment: Pearson
  • Market Research and Analysis: Pearson
  • Machine Learning Engineer Interview Simulation: Coursera
  • Strategic HR: Trends, Technology & Talent Alignment: John Wiley & Sons
  • Benefits Administration: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok