
Skills you'll gain: User Research, Usability Testing, Prototyping, Design Thinking, Ideation, Internet Of Things, User Experience Design, User Centered Design, Interaction Design, Human Centered Design, Persona Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Search Engine Optimization, Web Analytics, Semantic Web, Performance Metric, Digital Marketing, Algorithms, Personalized Service, Text Mining, User Feedback, Natural Language Processing, User Research, Data Structures
Intermediate · Course · 3 - 6 Months

University of California San Diego
Skills you'll gain: Digital pedagogy, Technical Communication, Diversity Equity and Inclusion Initiatives, Human Computer Interaction, Social Impact, Computational Thinking, Computer Science, Innovation, Data Analysis Software
Beginner · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, AI Workflows, Hugging Face, Unstructured Data, SQL, Web Services, Prompt Engineering, AI Enablement, Database Management, Restful API, Data Processing
Intermediate · Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Sustainability Standards, Interactive Learning, Sustainable Business, Sustainable Architecture, Sustainable Technologies, Corporate Sustainability, Training Programs, Construction, Student Engagement, Environmental Issue, Key Performance Indicators (KPIs), Environmental Engineering, Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Centered Design, Web Design, Human Centered Design, User Flows, Prototyping, Mockups, Graphic Design
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, DevOps, Continuous Integration, File Management, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, People Development, Human Resource Strategy, HR Tech, Human Resources, People Analytics, Workforce Management, Diversity and Inclusion, Innovation, Analytics, Adaptability
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking
Mixed · Course · 1 - 4 Weeks