
Universidad Nacional Autónoma de México
Skills you'll gain: Payment Processing and Collection, Credit Risk, Lending and Underwriting, Commercial Lending, Loans, Organizational Structure, Financial Analysis, General Lending, Risk Mitigation, Organizational Effectiveness, Accounts Receivable, Financial Policy, Risk Control, Administration, Ancient History
★ 4.8 (112) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Inventory Management, Customer Data Management, Order Processing, Order Management, Order Fulfillment, Inventory Management System, Inventory Control, Product Assortment, Account Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Retail Store Operations, Performance Analysis, Editing, Marketing, Business
★ 4.5 (599) · Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Data Storytelling, Responsible AI, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Data Visualization, Data Presentation, AI Enablement, Sustainable Development, Social Impact, Generative AI, Customer Insights, Customer Relationship Management (CRM) Software, Innovation, Product Knowledge, Environmental Social And Corporate Governance (ESG)
★ 4.3 (38) · Intermediate · Specialization · 1 - 3 Months

Yale University
Skills you'll gain: Social Impact, Design Thinking, Community Outreach, Sales Presentation, Organizational Structure, Stakeholder Engagement, Human Centered Design, Entrepreneurship, Communication Planning, Research and Design, Oral Expression, Business Modeling, Governance, Communication, Organizational Strategy, Advocacy, Sustainable Business, Innovation, Program Evaluation, Fundraising
★ 4.9 (179) · Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting
★ 3.6 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard Creation, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Performance Metric, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales
★ 4.7 (92) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
★ 4.7 (157) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Planning, Data-Driven Marketing, Marketing Effectiveness, Digital Media Strategy, A/B Testing, Web Analytics, Conversion Funnel Analysis, Content Performance Analysis, Digital Marketing, Customer experience improvement, Test Tools, Performance Metric, Performance Measurement, Marketing Strategies, Marketing, Driving engagement, Web Applications, Sales
★ 4.5 (55) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management
★ 4.7 (56) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Retail Sales, Marketing Strategies, Customer Analysis, Customer Insights, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Self Service Technologies, Innovation, E-Commerce, Corporate Sustainability
★ 4.8 (296) · Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce Development, User Provisioning, Identity and Access Management, Enterprise Application Management, Application Deployment, Security Management, Customer Relationship Management (CRM) Software, Workflow Management, Account Management, Internal Communications, Training and Development, Data Management, Customer Service, Security Controls
★ 3.8 (68) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Customer Relationship Management, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Order Management, Content Creation, Customer Service, Marketing Planning, Journey Mapping, Content Performance Analysis
★ 4.9 (1.8K) · Beginner · Professional Certificate · 3 - 6 Months