
Skills you'll gain: Productivity, Team Motivation, Team Leadership, Time Management, Team Management, Prioritization, People Management, Leadership and Management, Delegation Skills, Motivational Skills, Leadership, Conflict Management, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Promotional Strategies, Promotions and Campaigns
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Engagement, Marketing Strategies, Digital Marketing, Cross-Channel Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer experience improvement, Content Creation, AI Personalization, Generative Engine Optimization (GEO), Brand Loyalty, Web Presence, Personalized Service, Content Optimization, Customer Service, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection
★ 4.5 (4.8K) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Customer Analysis, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management
★ 4.7 (82) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Relationship Building, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Management, Team Building, People Development, Project Management, Project Management Life Cycle, Project Performance, Performance Reporting, Leadership, Communication
★ 4.6 (11K) · Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Branding, Customer experience improvement, Marketing Strategies, Brand Loyalty, Cross-Channel Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation
★ 4.8 (301) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Customer Relationship Management, Lead Generation, Growth Strategies, E-Commerce
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Communication, Business Communication, Digital Communications, Expectation Management, Business Reporting, Spreadsheet Software
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Stakeholder Communications, Survey Creation, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Communication, Performance Measurement, Data-Driven Decision-Making, Data Synthesis, Agile Project Management, Performance Analysis, Communication Strategies, Key Performance Indicators (KPIs), Data Collection
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Customer Relationship Management, Customer Insights, Sustainable Development, Human Resource Strategy, Customer Service, Customer Relationship Building, Customer Analysis, Target Market, Innovation, Organizational Change, Environmental Issue, Business Strategy, Strategic Partnership, Business, Marketing
★ 4.7 (126) · Beginner · Specialization · 1 - 3 Months