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  1. Categories
  2. Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Manager Toolkit: Learn Key Skills for Management Success

    Skills you'll gain: Productivity, Team Motivation, Team Leadership, Time Management, Team Management, Prioritization, People Management, Leadership and Management, Delegation Skills, Motivational Skills, Leadership, Conflict Management, Communication

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Enhance Customer Retention

    Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Promotional Strategies, Promotions and Campaigns

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Digital Marketing: Customer Engagement Strategy

    Skills you'll gain: Customer Engagement, Marketing Strategies, Digital Marketing, Cross-Channel Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer experience improvement, Content Creation, AI Personalization, Generative Engine Optimization (GEO), Brand Loyalty, Web Presence, Personalized Service, Content Optimization, Customer Service, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection

    4.5 stars, 4.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (4.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Customer Analysis, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management

    4.7 stars, 82 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (82) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Relationship Building, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment

    4.7 stars, 20 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Project Management: The Basics for Success

    Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Management, Team Building, People Development, Project Management, Project Management Life Cycle, Project Performance, Performance Reporting, Leadership, Communication

    4.6 stars, 11K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (11K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Retail Marketing Strategy

    Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Branding, Customer experience improvement, Marketing Strategies, Brand Loyalty, Cross-Channel Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation

    4.8 stars, 301 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (301) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Applied Lifecycle Marketing

    Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Customer Relationship Management, Lead Generation, Growth Strategies, E-Commerce

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Communication Channels for Project Success

    Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Communication, Business Communication, Digital Communications, Expectation Management, Business Reporting, Spreadsheet Software

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement

    4.6 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Evaluate Change Communication for Project Success

    Skills you'll gain: User Feedback, Stakeholder Communications, Survey Creation, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Communication, Performance Measurement, Data-Driven Decision-Making, Data Synthesis, Agile Project Management, Performance Analysis, Communication Strategies, Key Performance Indicators (KPIs), Data Collection

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    Customer Centricity with Professor Jagdish Sheth

    Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Customer Relationship Management, Customer Insights, Sustainable Development, Human Resource Strategy, Customer Service, Customer Relationship Building, Customer Analysis, Target Market, Innovation, Organizational Change, Environmental Issue, Business Strategy, Strategic Partnership, Business, Marketing

    4.7 stars, 126 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (126) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
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