
University of Minnesota
Skills you'll gain: Child Welfare, Crisis Intervention, Research Methodologies, Family Support, Science and Research, Working With Children, Trauma Care, Child Development, Emergency Response, Risk Analysis, Social Sciences, Human Development, Cultural Diversity, Culture, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Customer Engagement, Cross-Channel Marketing, Telephone Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Help Desk Support, Conflict Management, Rapport Building, Relationship Building, Information Technology, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Columbia University
Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Registration, Mentorship, Training Programs, Community Development, Personal Development, Meditation & Breathwork, Resourcefulness
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Psychosocial Assessments, Respiratory Care, Respiratory Therapy, Clinical Assessment, Caregiving, Stress Management, Patient Education And Counseling, Patient Education and Support, Chronic Diseases, Mental Status Examination, Nutritional Assessment, Pharmacotherapy, Nutrition and Diet, Physiology, Pharmacology
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Retention, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking
Beginner · Course · 1 - 4 Weeks