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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Alex Genadinik

    Start An Online Business And Generate Passive Income

    Skills you'll gain: Strategic Partnership, Vibe coding, Email Automation, Brand Strategy, Branding, Generative AI Agents, Contract Negotiation, AI Workflows, Closing (Sales), Entrepreneurship, Negotiation, Order Management, Blogs, Product Knowledge, Selling Techniques, Content Creation, E-Commerce, Order Fulfillment, Agentic systems, Logistics Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Semiconductor Manufacturing Fundamentals

    Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
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    EDUCBA

    Apply Artificial Intelligence Using Python for Beginners

    Skills you'll gain: AI Workflows, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

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    P

    Packt

    Powering Up Your Power BI Skills

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Verify Jira History: Confirm Accuracy Fast

    Skills you'll gain: Jira (Software), Issue Tracking, Investigation, Data Quality, Data Validation, Data Integrity, Reconciliation, Change Control, Anomaly Detection, Dependency Analysis, Verification And Validation, Trend Analysis, Analysis, Project Documentation, Auditing, Workflow Management, Project Management, Leadership and Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Billing & Accelerate Collections

    Skills you'll gain: Billing, Invoicing, Payment Processing and Collection, Accounts Receivable, Financial Data, Business Metrics, Cash Management, Accounting, Prioritization, Cash Flows, Compliance Management, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Packt

    Introduction to FastAPI and Backend Development Fundamentals

    Skills you'll gain: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Virtual Interviewing for HR

    Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Status: Free
    Free
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    Università Bocconi

    Startup Calling: dall'idea all'impatto

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Microsoft

    Extract, Transform and Load Data in Power BI

    Skills you'll gain: Extract, Transform, Load, Power BI, Data Integrity, Data Validation, Data Transformation, Data Cleansing, Data Storage, Data Quality, Data Analysis, Data Manipulation, Data Integration, Data Storage Technologies, Data Import/Export

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Start An Online Business And Generate Passive Income: Alex Genadinik
  • Build & Adapt LLM Models with Confidence: Coursera
  • Semiconductor Manufacturing Fundamentals: Coursera
  • Apply Artificial Intelligence Using Python for Beginners: EDUCBA
  • Powering Up Your Power BI Skills: Packt
  • Verify Jira History: Confirm Accuracy Fast: Coursera
  • Billing & Accelerate Collections: Coursera
  • Introduction to FastAPI and Backend Development Fundamentals: Packt
  • Virtual Interviewing for HR: Packt
  • Startup Calling: dall'idea all'impatto: Università Bocconi

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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