Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Smart Goals, Empathy, Self-Awareness, Planning, Leadership, Time Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Endpoint Detection and Response, Cloud Security, Cyber Attacks, Infrastructure Security, Encryption, Cloud Computing, Threat Modeling, Authorization (Computing), Network Architecture, Dynamic Host Configuration Protocol (DHCP), Identity and Access Management, Information Systems Security, Email Security, Human Factors (Security), Network Infrastructure, Network Protocols, Data Security, Security Awareness, Malware Protection, Mobile Security
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Data Structures, File Systems, Algorithms, Maintainability, Debugging
Intermediate · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Target Audience, B2B Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Data Mapping, Scalability, Information Architecture, Data Management, Data Structures, Query Languages, JSON, Data Import/Export, Big Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Fundraising, Goal Setting, Campaign Management, Project Design, Drive Engagement, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Serverless Computing, Cloud Security, Containerization, Cloud Management, Artificial Intelligence and Machine Learning (AI/ML), Encryption, Google Cloud Platform, Data Strategy, Cloud Solutions, Cloud Computing, Site Reliability Engineering, Digital Transformation, Google App Engine, Real Time Data, Cloud Infrastructure, Data Security, Data Governance, Public Cloud, Data Management, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Video Production, Color Matching, Multimedia, Music, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Event Monitoring, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Social Media Marketing, Content Development and Management, Content Creation, Content Performance Analysis
Beginner · Guided Project · Less Than 2 Hours