• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Getting Started with Zoho CRM for Sales Reps

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Accelerate: Professional Development with an Advanced Degree

    Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Smart Goals, Empathy, Self-Awareness, Planning, Leadership, Time Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cisco CCNP Security SCOR (Exam 350-701)

    Skills you'll gain: Endpoint Detection and Response, Cloud Security, Cyber Attacks, Infrastructure Security, Encryption, Cloud Computing, Threat Modeling, Authorization (Computing), Network Architecture, Dynamic Host Configuration Protocol (DHCP), Identity and Access Management, Information Systems Security, Email Security, Human Factors (Security), Network Infrastructure, Network Protocols, Data Security, Security Awareness, Malware Protection, Mobile Security

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Object-Oriented & Generic Programming in C++

    Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Data Structures, File Systems, Algorithms, Maintainability, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Introduction to Strategic Brand Management

    Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Business Strategy, Plan Execution, Product Lining, Market Share, Portfolio Management, Value Propositions, Competitive Analysis, Business-To-Consumer, Target Audience, B2B Sales

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Elasticsearch

    Skills you'll gain: Restful API, Data Mapping, Scalability, Information Architecture, Data Management, Data Structures, Query Languages, JSON, Data Import/Export, Big Data

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a fundraising page on Chuffed

    Skills you'll gain: Fundraising, Goal Setting, Campaign Management, Project Design, Drive Engagement, Content Creation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Cloud Digital Leader Training 日本語版

    Skills you'll gain: Serverless Computing, Cloud Security, Containerization, Cloud Management, Artificial Intelligence and Machine Learning (AI/ML), Encryption, Google Cloud Platform, Data Strategy, Cloud Solutions, Cloud Computing, Site Reliability Engineering, Digital Transformation, Google App Engine, Real Time Data, Cloud Infrastructure, Data Security, Data Governance, Public Cloud, Data Management, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Creative Personal Writing: Write the Real You

    Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Premiere Pro Pt. 3 — Audio, Color & Exporting

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Video Production, Color Matching, Multimedia, Music, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Handling Security Incidents Across Domains

    Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Event Monitoring, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Cómo empezar con Facebook Creator Studio

    Skills you'll gain: Facebook, Social Media Management, Social Media, Social Media Marketing, Content Development and Management, Content Creation, Content Performance Analysis

    Beginner · Guided Project · Less Than 2 Hours

Searches related to service design

innovation publique et pensée design, l'innovation sociale au service des territoires
effective service innovation by design in hotel management
tibco bw: design & validate web services
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…522523524…669

In summary, here are 10 of our most popular service design courses

  • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
  • Accelerate: Professional Development with an Advanced Degree: University of Minnesota
  • Cisco CCNP Security SCOR (Exam 350-701): Packt
  • Advanced Object-Oriented & Generic Programming in C++: Packt
  • Introduction to Strategic Brand Management: S.P. Jain Institute of Management and Research
  • Foundations of Elasticsearch: Packt
  • Create a fundraising page on Chuffed: Coursera
  • Google Cloud Digital Leader Training 日本語版: Google Cloud
  • Creative Personal Writing: Write the Real You: Skillshare
  • Premiere Pro Pt. 3 — Audio, Color & Exporting: Skillshare

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok