Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Generative AI, Process Optimization, Scalability, Debugging
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Solutions, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Digital Transformation, Public Cloud, Software As A Service, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Multi-Cloud, Google Cloud Platform, Business Transformation, Cloud Security, Operating Expense, Cost Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, AI Product Strategy, AI powered creativity, AI literacy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Automation, Innovation, AI Integrations, Performance Measurement, AI Workflows, Business Ethics, Product Design
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Figma (Design Software), User Interface (UI), UI Components, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Digital Design, User Experience, Style Guides, Prototyping, Interactive Design, Typography
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Cloud Management, Billing Systems, Cloud Technologies, Cloud Services, Billing, Operating Cost, Cloud Computing, Cloud Platforms, Cloud Solutions, Cost Containment, Cost Management, Expense Management, Billing & Invoicing, Cross-Functional Collaboration, Budget Management, Cost Reduction, Financial Controls, Business Operations, Accountability, Budgeting
Intermediate · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Stress Management, Mental and Behavioral Health, Medical Nutrition Therapy, Behavioral Health, Mental Health Diseases and Disorders, Psychosocial Assessments, Exercise Science, Social Determinants Of Health, Social Sciences, Nutrition and Diet, Cognitive Behavioral Therapy, Health And Wellness Coaching, Kinesiology, Resilience, Nutrition Care Plans, Coaching, Clinical Nutrition, Mental Health, Health Assessment, Preventative Care
Intermediate · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: API Gateway, GraphQL, Application Programming Interface (API), API Design, Microservices, CI/CD, Restful API, Cloud API, Continuous Deployment, Node.JS, Application Performance Management, Application Deployment, Scalability, Authentications, Containerization, Software Architecture, Query Languages, Real Time Data, Kubernetes, Event-Driven Programming
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Systems Thinking, Software Visualization, Software Engineering, Object Oriented Programming (OOP), Project Risk Management, Application Design, Object Oriented Design, Software Development Life Cycle, Risk Management, Software Development Methodologies, Software Design, Application Development, Program Development, Business Logic, User Experience Design, Systems Development, Software Development, Business Architecture, Usability, User Centered Design
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Health Technology, Health Care Administration, Market Dynamics, Health Care Procedure and Regulation, Health Care, Health Administration, Health Informatics, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Organizational Structure, Business Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Security, Network Troubleshooting, Network Architecture, Network Administration, IT Security Architecture, Firewall, Virtual Private Networks (VPN), Virtual Networking, Role-Based Access Control (RBAC), General Networking, Hybrid Cloud Computing, Data Migration
Intermediate · Course · 1 - 4 Weeks