Communications courses can help you learn effective writing, public speaking, interpersonal communication, and digital media strategies. You can build skills in crafting compelling narratives, managing conflicts, and engaging diverse audiences through various platforms. Many courses introduce tools like presentation software, social media analytics, and video editing applications, showing how these skills can enhance your messaging and outreach efforts.

Skills you'll gain: Microsoft PowerPoint, Presentations, Oral Expression, Data Storytelling, Verbal Communication Skills, Public Speaking, Data Visualization, Business Communication, Storytelling, Client Services, Communication, Peer Review, Communication Strategies, Data Analysis
★ 4.5 (1.1K) · Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours
University of Leeds
Skills you'll gain: Critical Thinking, Collaboration, Collaborative Software, Learning Strategies, Personal Development, digital literacy, Communication, Self-Awareness, Digital Communications
★ 4.6 (162) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Product Lining, Communication Planning, Product Strategy, Marketing, Product Assortment, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Product Planning, Marketing Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Advertising Campaigns, Consumer Behaviour, Promotional Strategies, Market Opportunities, Writing
★ 4.8 (738) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Public Speaking, Persuasive Communication, Verbal Communication Skills, Oral Expression, Presentations, Storytelling, Drive Engagement, Communication, Microsoft PowerPoint, Influencing, Constructive Feedback, Speech Therapy, Target Audience, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Rapport Building, Sales Training, Trustworthiness, Selling Techniques, Consultative Selling, Personal Attributes, Composure, Sales Development, Sales, Consultative Approaches, General Sales Practices, Verbal Communication Skills, Customer Relationship Building, Communication, Relationship Building, Communication Strategies, Customer Engagement, Empathy, Service Recovery
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
★ 4.6 (1.8K) · Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership
★ 4.7 (534) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Performance, Performance Metric, Project Scoping, Performance Measurement, Workflow Management, Planning, Slack (Software), Organizational Skills, Project Management, Project Planning, Performance Reporting, Productivity, Project Management Software, Performance Analysis, Process Design, Scope Management, Goal Setting, Team Collaboration, Communication, Data Integration
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Workforce Planning, Human Resources Management and Planning, Workforce Development, Human Resource Strategy, Microsoft Copilot, People Analytics, Stakeholder Communications, Plan Execution, Microsoft 365, Presentations, Return On Investment, Change Management, Strategic Decision-Making, Microsoft Power Platform, Financial Analysis, Organizational Change, Microsoft Office, Leadership Development, Corporate Strategy, Business
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Environmental Social And Corporate Governance (ESG), People Analytics, Stakeholder Engagement, Responsible AI, Strategic Leadership, Sustainability Reporting, Leadership and Management, Sustainability Standards, Smart Goals, Analytics, Team Leadership, Key Performance Indicators (KPIs), Power BI, Goal-Oriented, Strategic Communication, Communication Planning, Decision Making, Microsoft Copilot, Communication Strategies, Decision Tree Learning
Advanced · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Critical Thinking, Deductive Reasoning, Critical Thinking and Problem Solving, Independent Thinking, Decision Making, Analytical Skills, Media and Communications
Beginner · Course · 1 - 4 Weeks