Design Thinking courses can help you learn user-centered design, prototyping, brainstorming techniques, and iterative testing. You can build skills in empathy mapping, defining user personas, and conducting usability tests. Many courses introduce tools like Adobe XD, Figma, and Miro, which facilitate collaboration and visualization throughout the design process. Additionally, you'll explore methods for gathering feedback and refining solutions, ensuring that your designs are not only innovative but also aligned with user needs.
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Advertising, User Feedback, Marketing Materials, Online Advertising, Business Research, Marketing, Promotional Materials, Market Research, Branding
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Presentations, Business Writing, Marketing Materials, Business Planning, Product Demonstration, Sales Presentations, Price Negotiation, Marketing Design, Business Strategy, Product Promotion, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Artificial Intelligence, Internet Of Things, Unsupervised Learning, Python Programming, Deep Learning, Applied Machine Learning, Machine Learning, Artificial Neural Networks, Reinforcement Learning, Computer Vision, Supervised Learning, Emerging Technologies, Technology Solutions, Embedded Software, Infrastructure Architecture, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Instagram, Graphic Design, Graphical Tools, Content Creation, Social Media Marketing, Design, Graphic and Visual Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Systems Thinking, Organizational Strategy, Strategic Decision-Making, Innovation, Complex Problem Solving, Organizational Effectiveness, Decision Making, Business Strategy, Creative Thinking, Performance Measurement, Business Management
Mixed · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Strategic Leadership, Leadership Development, Business Leadership, Business Strategies, Leadership, Entrepreneurship, Strategic Thinking, Visionary, Organizational Leadership, Culture Transformation, Growth Strategies, Goal Setting, Self-Awareness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Computing, Incident Response, IT Security Architecture, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Encryption
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Personalization, Personalized Service, Augmented and Virtual Reality (AR/VR), Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Storyboarding, Storytelling, Graphic and Visual Design, Team Oriented, Content Creation, Organizational Skills, Writing, Presentations
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months