• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Incident Management

Results for "incident management"


  • A

    Automatic Data Processing, Inc. (ADP)

    Interviewing Best Practices

    Skills you'll gain: Recruitment, Interviewing Skills, Recruitment Strategies, Talent Acquisition, Employee Onboarding, Decision Making, Resource Utilization

    4.1
    Rating, 4.1 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Writing Skills for University Success

    Skills you'll gain: Writing, Writing and Editing, Research, Research Reports, Editing, Style Guides, Organizational Structure, Organizational Skills, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    AI CERTs

    AI for Telecommunications

    Skills you'll gain: Responsible AI, Data Ethics, PyTorch (Machine Learning Library), Model Training, Telecommunications, Tensorflow, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Emerging Technologies, Generative AI, Wireless Networks, Network Performance Management, Digital Communications, Generative AI Agents, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Advanced · Specialization · 1 - 3 Months

  • C

    Coursera

    Building a Hiring Plan by Analyzing Past Data in Sheets

    Skills you'll gain: People Analytics, Workforce Planning, Job Analysis, Human Resource Strategy, Talent Sourcing, Human Resources Management and Planning, Human Resources, Workforce Management, Google Sheets, Talent Recruitment, Consolidation, Talent Acquisition, Compensation Analysis, Full Cycle Recruitment, Recruitment Strategies, Recruitment, Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Adobe After Effects for Beginners: Motion Design Essentials

    Skills you'll gain: Animations, Video Editing, Motion Graphics, Adobe Creative Cloud, Timelines, Design Elements And Principles, Typography, File Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • O

    O.P. Jindal Global University

    Social Psychology

    Skills you'll gain: Social Sciences, Psychology, Social Skills, Social Justice, Environmental Issue, Interpersonal Communications, Emotional Intelligence, Sustainable Development, Legal Proceedings, Critical Thinking

    Build toward a degree

    4.2
    Rating, 4.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Strategies for Assisted Living Communities during COVID-19

    Skills you'll gain: Home Health Care and Assisted Living, Infection Control, Personal protective equipment, Hand Hygiene, Emergency Response, Long Term Care, Nursing Homes, Patient Communication, Public Health and Disease Prevention, Laboratory Testing, Mental Health, Community Health, Public Health, Care Coordination, Media and Communications, Patient Education and Support, Epidemiology, Diagnostic Tests, Cleanliness, Infectious Diseases

    4.8
    Rating, 4.8 out of 5 stars
    ·
    268 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Michigan

    التأثير على الأشخاص

    Skills you'll gain: Influencing, Professional Networking, Persuasive Communication, Leadership, Relationship Building, Rapport Building, Relationship Management, Stakeholder Analysis, Decision Making, Business Ethics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    56 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Global Marketing: Cultural Frameworks

    Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Diversity Marketing, Global Marketing, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Codio

    Understanding ISO Security Standards for Your Organization

    Skills you'll gain: ISO/IEC 27001, Risk Management, Risk Management Framework, Personally Identifiable Information, Security Controls, System Implementation, Security Awareness, Information Privacy, Risk Mitigation, Security Management, Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    IBM COBOL Software Development Practices

    Skills you'll gain: COBOL (Programming Language), Agile Software Development, Systems Development Life Cycle, Agile Methodology, Technical Support, Software Development Methodologies, Software Development Life Cycle, Agile Project Management, Scrum (Software Development), Technical Support and Services, Software Development, Help Desk Support, System Support, Software Quality Assurance, Quality Assurance, Software Quality (SQA/SQC), Mainframe Computing, Code Review, Issue Tracking, Computer Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 3 Months

1…586587588…834

In summary, here are 10 of our most popular incident management courses

  • Interviewing Best Practices: Automatic Data Processing, Inc. (ADP)
  • Writing Skills for University Success: University of California, Irvine
  • AI for Telecommunications: AI CERTs
  • Building a Hiring Plan by Analyzing Past Data in Sheets: Coursera
  • Adobe After Effects for Beginners: Motion Design Essentials: Coursera
  • Social Psychology: O.P. Jindal Global University
  • Strategies for Assisted Living Communities during COVID-19: Johns Hopkins University
  • HubSpot: Working with a ticketing system : Coursera
  • التأثير على الأشخاص: University of Michigan
  • Global Marketing: Cultural Frameworks: University of Illinois Urbana-Champaign

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok