
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Compliance Training, AI Integrations
Beginner · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Prospecting and Qualification, Real Estate Transactions, Sales Pipelines, Sales Prospecting, Closing (Sales), Customer Relationship Building, Consultative Selling, Transaction Processing, Sales Presentations, Property and Real Estate, Consultative Approaches, Customer experience improvement, Real Estate, Price Negotiation, Contract Management, Negotiation
★ 4.7 (26) · Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, General Networking
★ 3.4 (140) · Beginner · Course · 1 - 4 Weeks

Coursera
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Business Metrics, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support and Services, Technical Support, Help Desk Support, Interviewing Skills, Solution Architecture, Amazon Web Services, Client Support, Issue Tracking, Cloud Applications, Cloud Computing Architecture, Customer Support, Web Presence, Customer and Client Support, Cloud Computing, Cloud Services, Professional Networking, Recruitment, Artificial Intelligence
★ 4.7 (47) · Beginner · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Real Estate Sales, Real Estate Transactions, Lead Generation, Selling Techniques, Sales Presentation, Prospecting and Qualification, Closing (Sales), General Sales Practices, Sales Prospecting, Client Services, Advertising Sales, Contract Negotiation, Negotiation, Consultative Selling, Transaction Processing, Marketing, Customer Relationship Building, Contract Management, Customer Retention, Rapport Building
★ 4.4 (15) · Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, New Hire Orientations, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning
★ 4.7 (60) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, AI Integrations, Agentic Workflows, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
★ 4.6 (414) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Microsoft Office
★ 4.8 (9) · Beginner · Guided Project · Less Than 2 Hours

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Talent Pipelining, Telecommuting, Drive Engagement, Project Closure, Project Design, Professional Networking, Adaptability, Stakeholder Engagement, Fundraising and Crowdsourcing, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies, Relationship Building, Presentations
★ 4.8 (48) · Beginner · Course · 1 - 4 Weeks