Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

L&T EduTech
Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, Spatial Data Analysis, GIS Software, Database Management, Database Management Systems, ArcGIS, Relational Databases, Data Modeling, Data Mapping, Data Import/Export, Open Source Technology, Web Applications, Mobile Development
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Microsoft Copilot, Data Sharing, Generative AI, Cloud Storage, Branding
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Market Analysis, Economics, Socioeconomics, Social Sciences, Resource Allocation, Environmental Issue, Public Policies, Resource Management
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Community Development, Case Studies, Social Studies, Economic Development, Public Policies, Socioeconomics, Land Management, Demography, Policy Analysis, Social Sciences, Governance
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Development, HTML and CSS, Web Design and Development, Web Development Tools, Web Design, Development Testing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, z/OS, COBOL (Programming Language), Unit Testing, Systems Analysis, Systems Development, Pseudocode, Program Development, Software Development Methodologies, Agile Methodology, Software Development, Software Design, Agile Software Development, Systems Architecture, Mainframe Computing, Scrum (Software Development), Test Planning, Mainframe Technologies, Software Testing
Beginner · Course · 1 - 3 Months

University of Copenhagen
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Adaptability, Empathy, Growth Mindedness, Stress Management, Self-Discipline, Non-Verbal Communication, Creativity, Persuasive Communication, Interpersonal Communications, Goal Setting, Deductive Reasoning, Emotional Intelligence, Rapport Building, Self-Awareness, Habit Formation, Logical Reasoning, Positivity, Personal Development, Professional Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Competitive Analysis, Web Presence, Content Creation, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Natural Resource Management, Environmental Science, Case Studies, Environment and Resource Management, Environment, Mitigation, Environmental Issue, Risk Analysis, Biology, Sustainable Development, Community Outreach, Taxonomy, Anthropology
Beginner · Course · 1 - 3 Months