Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Development, Sales Pipelines, General Sales Practices, Sales Presentations, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management, Communication
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Environmental Issue, Economic Development, Financial Systems, Socioeconomics, Climate Change Mitigation, Climate Change Programs, Sustainable Business, Environment and Resource Management, Climate Change Adaptation, Environmental Science, Environmental Policy, Natural Resource Management, Economics, Governance, Public Policies, Accounting
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Algebra, Arithmetic, Mathematical Modeling, General Mathematics, Applied Mathematics, Graphing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Market Opportunities, Business Development, Business Planning, Growth Strategies, New Business Development, Business Strategy, Entrepreneurship, Peer Review, General Finance, Business Analysis, Feasibility Studies, Goal Setting
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, AI literacy, AI Workflows, Process Improvement, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Responsible AI, Market Opportunities, Sales Strategy, Sales Enablement, Customer Relationship Management, Sales Management, Customer Relationship Management (CRM) Software, Forecasting, Sales Development, AI Personalization, New Business Development, Sales, Sales Process, Sales Pipelines, Personalized Campaigns, B2B Sales, Sales Presentation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Communication Strategies, Technical Communication, Advocacy, Trustworthiness, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office, Version Control, Document Management, Content Management, Web Content, Collaborative Software, Change Control, User Accounts, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, Team Leadership, Team Performance Management, Employee Coaching, Constructive Feedback, Team Management, Coaching, Expectation Management, Leadership, Knowledge Transfer, Professional Development, Motivational Skills, Internal Communications, Employee Engagement, Communication Strategies, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Open Source Technology, Package and Software Management, Unit Testing, R (Software), GitHub, Version Control, Rmarkdown, Cross Platform Development, Software Versioning, Software Documentation, Test Case, Testability, R Programming, Code Reusability, Knitr, Continuous Integration, Program Development, Build Tools, Git (Version Control System), Development Testing
Intermediate · Course · 1 - 4 Weeks