• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    Achieving Supplier Diversity

    Skills you'll gain: Diversity Programs, Law, Regulation, and Compliance, Compliance Management, Supplier Management, Regulatory Compliance, Diversity Equity and Inclusion Initiatives, Supplier Relationship Management, Diversity Awareness, Strategic Sourcing, Diversity and Inclusion, Procurement, Supply Chain, Financial Inclusion, Social Impact, Community Development, Relationship Building, Innovation, Economic Development, Expectation Management, Communication Strategies

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    PrEParing: PrEP for Providers and Patients

    Skills you'll gain: Preventative Care, Patient Education And Counseling, Pharmacology, Contraindication, Public Health and Disease Prevention, Drug Interaction, Health Promotion, Primary Care, Health Disparities, Patient Education and Support, Medication Therapy Management, Health Equity, Pharmacotherapy, Clinical Pharmacy, Patient Evaluation, Public Health, Community Health, Health Assessment, Patient Advocacy, Clinical Trials

    4.7
    Rating, 4.7 out of 5 stars
    ·
    150 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Images and Links in HTML

    Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Web Design, Web Content, Web Design and Development, Web Development, Web Presence, Information Architecture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    331 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • K

    KodeKloud

    Ansible for the Absolute Beginners

    Skills you'll gain: Ansible, Configuration Management, Code Reusability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Market Analysis

    Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, Target Audience, Product Planning, Product Management, Business Strategy, Business Modeling, Product Knowledge, Product Lifecycle Management, Product Requirements

    Beginner · Course · 1 - 3 Months

  • U

    University of Minnesota

    Accelerate: Professional Development with an Advanced Degree

    Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Leadership Development, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Planning, Cultural Sensitivity, Oral Expression, Leadership, Time Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Public Sector Efficiency: Optimizing Business Processes

    Skills you'll gain: Process Improvement, Performance Measurement, Performance Metric, Workflow Management, Process Improvement and Optimization, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Management, Process Analysis, Business Process Management, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Business Process Automation, Operational Efficiency, Automation, Organizational Skills

    4.3
    Rating, 4.3 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Cloud Engineering, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    84 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Partnership Strategy for Growth: The Partnership Economy

    Skills you'll gain: Strategic Partnership, Business Development, Growth Strategies, New Business Development, Loyalty Programs, Professional Networking, Conversion Funnel Analysis, Relationship Building, Business Relationship Management, Customer Relationship Building, Collaboration, Driving engagement, Customer Engagement, Cross-Functional Collaboration, Marketing, Business Solutions, Revenue Management, Business Planning, Business, Business Communication

    Intermediate · Course · 3 - 6 Months

  • T

    Tecnológico de Monterrey

    Liderazgo orientado al florecimiento humano

    Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Organizational Effectiveness, Organizational Development, Leadership Development, Positivity, Resilience, Empathy & Emotional Intelligence, Industrial and Organizational Psychology, Optimism, People Development, Leadership, Relationship Building, Growth Mindedness, Motivational Skills, Drive Engagement, Psychology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Intermediate · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    A Organização Centrada na Jornada do Cliente

    Skills you'll gain: Rapport Building, Relationship Building, Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Customer experience improvement, Relationship Management, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Product Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IIMA - IIM Ahmedabad

    Organizations of the Future

    Skills you'll gain: Diversity and Inclusion, Stakeholder Management, Organizational Structure, Organizational Leadership, Organizational Effectiveness, Organizational Development, Diversity Equity and Inclusion Initiatives, Culture Transformation, Diversity Awareness, Workforce Development, Organizational Strategy, Organizational Change, Workplace inclusivity, Strategic Leadership, Business Transformation, Stakeholder Engagement, Human Resource Strategy, Workforce Management, Innovation, Change Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

1…615616617…834

In summary, here are 10 of our most popular customer relationship management courses

  • Achieving Supplier Diversity: Coursera
  • PrEParing: PrEP for Providers and Patients: Johns Hopkins University
  • Images and Links in HTML: Coursera
  • Ansible for the Absolute Beginners: KodeKloud
  • Market Analysis: University of Minnesota
  • Accelerate: Professional Development with an Advanced Degree: University of Minnesota
  • Public Sector Efficiency: Optimizing Business Processes: Coursera
  • Introduction to AWS Cloud Careers: Amazon Web Services
  • Partnership Strategy for Growth: The Partnership Economy: John Wiley & Sons
  • Liderazgo orientado al florecimiento humano: Tecnológico de Monterrey

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok