IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Data Collection, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, Quantitative Research, R (Software), Data Analysis, Risk Management, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, R Programming, Project Estimation, Business Analysis
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Apache Hadoop, Apache Spark, Big Data, Amazon Web Services, Business Intelligence, Command-Line Interface, Data-Driven Decision-Making, Data Processing, Analytics
★ 4.8 (9) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Advocacy, Brand Loyalty, Discussion Facilitation, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Driving engagement, Thought Leadership, Customer Retention, Promotional Strategies
Mixed · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Computer Programming Tools, Testability, Program Development, Development Environment, Software Engineering Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, AI Workflows, Analytics, Application Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Design, Advertising, Graphic and Visual Design Software, Graphic and Visual Design, Marketing Materials, Graphic Design, Design Elements And Principles, Creative Design, Ideation, Marketing, Graphical Tools, Organizational Skills, Design Software, Collaborative Software
★ 5 (6) · Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Estate Planning, Wealth Management, Philanthropy, Portfolio Management, Land Management, Financial Planning, Financial Modeling, Investments, Portfolio Risk, Asset Management, Investment Management, Succession Planning, Risk Management, Risk Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Threat Management, Cyber Risk, Cyber Security Policies, Data Security, Personally Identifiable Information, Security Management, Email Security, Cyber Threat Intelligence, Data Loss Prevention, Threat Detection, Information Privacy, Continuous Monitoring, Computer Security Incident Management, General Data Protection Regulation (GDPR), IT Automation, Event Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Animations, Animation and Game Design, Computer Graphics, Timelines, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Workflow Management, AI Integrations, Customer experience improvement, Scalability, Organizational Change, Performance Measurement, Business Metrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Digital Media Strategy, Data Management, Information Management, Digital Content, Information Architecture, Brand Management, Enterprise Architecture, Marketing Collateral, Cloud Computing, Software As A Service, Benchmarking, Vendor Management, Systems Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Remote Access Systems, File Systems, Data Access, Data Storage, File Management, Data Sharing, Network Planning And Design, Distributed Computing, Computer Networking, Servers, Network Protocols, System Configuration, Open Source Technology
★ 5 (10) · Intermediate · Course · 1 - 3 Months