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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    SkillsBooster Academy

    AI Sound Generation for Business Communication

    Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Apply C++ Graphics to Visualize Pandemic Population Data

    Skills you'll gain: Data Visualization Software, Visualization (Computer Graphics), C++ (Programming Language), Application Development, Graphing, Computer Graphics, Verification And Validation, Data Validation, Data Structures, Software Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google

    Foundations of Business Intelligence

    Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Business Process, Project Planning

    4.8
    Rating, 4.8 out of 5 stars
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    2.1K reviews

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Create your e-commerce store with Shopify

    Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business

    4.5
    Rating, 4.5 out of 5 stars
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    590 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    LearnKartS

    AI Marketing Automation

    Skills you'll gain: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation

    Beginner · Course · 1 - 4 Weeks

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    Real Madrid Graduate School Universidad Europea

    Máximo rendimiento y tecnología en el deporte

    Skills you'll gain: Data Literacy, Technical Communication, Probability & Statistics, Web Scraping, Data Import/Export, JSON, Data Integration, Statistical Analysis, Pandas (Python Package), Image Analysis, Advanced Analytics, Analytical Skills, Analysis, Data-Driven Decision-Making, Case Studies, Data Manipulation, AI Enablement, Descriptive Statistics, Statistical Inference, Unsupervised Learning

    Beginner · Specialization · 3 - 6 Months

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    SAP

    SAP Technology Consultant

    Skills you'll gain: SAP S/4HANA, System Design and Implementation, Solution Sales Engineering, Relationship Building, ABAP RESTful Programming Model (RAP), Project Management, Test Script Development, Rapport Building, Project Implementation, Software As A Service, Enterprise Architecture, Enterprise Resource Planning, Consultative Approaches, Solution Architecture, Project Closure, Stakeholder Communications, Test Planning, Workforce Development, Requirements Analysis, Company, Product, and Service Knowledge

    4.6
    Rating, 4.6 out of 5 stars
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    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Logical Operations

    Microsoft Power Apps: Building Low-Code Business Apps

    Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture

    Mixed · Course · 1 - 3 Months

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    Packt

    Excel Essentials

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Validation, Data Management, Workflow Management

    Beginner · Course · 1 - 3 Months

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    Cisco Learning and Certifications

    Network Security Principles

    Skills you'll gain: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption

    Beginner · Course · 1 - 3 Months

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    Knowledge Accelerators

    Dive Deeper into Data-Driven Decisions with Power BI

    Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Analysis Expressions (DAX), Data Storytelling, Pivot Tables And Charts, Data-Driven Decision-Making, Data Cleansing, Microsoft 365, Microsoft Teams, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 3 Months

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    Packt

    ASP.NET Core MVC - Up and Running (.NET 5)

    Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing

    Intermediate · Course · 3 - 6 Months

Searches related to customer experience

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voice of the customer (voc): enhancing experiences
1…636465…549

In summary, here are 10 of our most popular customer experience courses

  • AI Sound Generation for Business Communication: SkillsBooster Academy
  • Apply C++ Graphics to Visualize Pandemic Population Data: EDUCBA
  • Foundations of Business Intelligence: Google
  • Create your e-commerce store with Shopify: Coursera
  • AI Marketing Automation: LearnKartS
  • Máximo rendimiento y tecnología en el deporte: Real Madrid Graduate School Universidad Europea
  • SAP Technology Consultant: SAP
  • Microsoft Power Apps: Building Low-Code Business Apps: Logical Operations
  • Excel Essentials: Packt
  • Network Security Principles: Cisco Learning and Certifications

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