Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Tensorflow, Google Cloud Platform, Big Data, Embeddings, Kubernetes, Machine Learning, CI/CD, Keras (Neural Network Library), Model Deployment, Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Apache Airflow, Data Migration, Data Cleansing, Data Quality, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Wiring Diagram, Architectural Drawing, AutoCAD, Electrical Wiring, Electrical Systems, Blueprint Reading, Electrical Equipment, Technical Drawing, Electrical Power, Drafting and Engineering Design, Computer-Aided Design, Schematic Diagrams, Commercial Construction, Engineering Drawings, Building Design, Layout Design, Autodesk, Technical Documentation, AutoCAD Civil 3D, Design Software
Beginner · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Validation, Data Management, Workflow Management
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality
Beginner · Course · 1 - 3 Months
Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Analysis Expressions (DAX), Data Storytelling, Pivot Tables And Charts, Data-Driven Decision-Making, Data Cleansing, Microsoft 365, Microsoft Teams, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing
Intermediate · Course · 3 - 6 Months

Duke University
Skills you'll gain: Storytelling, Aesthetics, Compassion, Art History, Liberal Arts, Performing Arts, Teaching, Community Development, Creativity, Discussion Facilitation, Music, Research, Personal Integrity, Leadership, Self-Awareness, Cultural Diversity, Growth Mindedness, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Interactive Design, Canva (Software), Layout Design, Digital Design, Information Architecture, Browser Compatibility, Graphic and Visual Design, Typography, Design Strategies, Color Theory, Design Elements And Principles, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Social Impact, Business Modeling, Innovation, Relationship Building, Brand Strategy, Negotiation, Professional Networking, Due Diligence, Entrepreneurial Finance, Fundraising, Key Performance Indicators (KPIs), Business Priorities, Financial Statements
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Data Pipelines, Databases, Extract, Transform, Load, Data Lakes, NoSQL, SQL Server Integration Services (SSIS), Data Processing, Data Architecture, Azure Synapse Analytics, Data Warehousing, Data Management, Microsoft Azure, Data Transformation, Database Management Systems, Data Infrastructure, Data Integration, Data Governance, Data Storage Technologies, Data Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks