IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Process Design, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Process Management, Process Improvement and Optimization, Process Modeling, Occupational Safety And Health, Project Planning, Safety Standards, Performance Improvement, Simulation and Simulation Software, Operational Excellence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Insurance, Underwriting, Claims Processing, Insurance Policies, Insurance and Warranty Claims Processing, Lending and Underwriting, Actuarial Science, Financial Services, Operational Risk, Risk Management, Customer Complaint Resolution, Financial Regulation, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Digital Transformation, Regulatory Requirements, Information Technology, Management Information Systems
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Continuous Deployment, Prometheus (Software), Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Grafana, Containerization
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Resource Allocation, Production Planning, Graph Theory, Data-Driven Decision-Making, Production Schedule, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Network Model, Mathematical Software, Model Optimization, Computational Logic, Algorithms, Cryptography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Anomaly Detection, R Programming, Credit Risk, R (Software), Applied Machine Learning, Analytical Skills, Machine Learning Methods, Analysis, Case Studies, Unsupervised Learning, Risk Analysis, Analytics, Business Strategies, Predictive Analytics, Data-Driven Decision-Making, Supervised Learning, Big Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Habit Formation, Creativity
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Product Development, Growth Strategies, Business Priorities, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer Insights
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, AWS CloudFormation, Amazon Web Services, Identity and Access Management, Cloud Hosting, AWS Kinesis, Cloud Applications, Amazon DynamoDB, Secure Coding, Command-Line Interface, Cloud Development, Scalability, Application Deployment, Microservices, Serverless Computing, Application Programming Interface (API), Data Storage Technologies
Intermediate · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Storytelling, Writing and Editing, Content Creation, Peer Review, Writing, Constructive Feedback, AI literacy, Concision, Personal Attributes, Intercultural Competence, Editing, Proofreading, Goal Setting, Self-Awareness, Honesty
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Model Training, Google Cloud Platform, Model Optimization, Model Deployment, Data Preprocessing, MLOps (Machine Learning Operations), Predictive Modeling, Google Analytics, Applied Machine Learning, Cloud Deployment, Cloud Storage, Machine Learning, Data Management
Intermediate · Project · Less Than 2 Hours

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management Framework, Risk Management, Regulatory Compliance, Regulatory Requirements, Risk Analysis, Law, Regulation, and Compliance, Enterprise Risk Management (ERM), Cyber Security Strategy, Business Risk Management, Governance Risk Management and Compliance, Executive Presence, Insurance, Compliance Management, Asset Protection, Business Communication, Compliance Reporting, Strategic Communication
Intermediate · Course · 1 - 4 Weeks