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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    Build, Evaluate, and Perfect Marketing Dashboards

    Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master & Apply Advanced SAS Programming Techniques

    Skills you'll gain: Sampling (Statistics), SAS (Software), Data Integration, Statistical Programming, Statistical Methods, Data Manipulation, Data Processing, Data Management, SQL, Data Transformation, Data Governance, Transaction Processing, Version Control, Data Structures, File Management

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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    University of Colorado Boulder

    Project Management

    Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications

    Build toward a degree

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    1.5K reviews

    Beginner · Specialization · 1 - 3 Months

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    EDUCBA

    Analyze Cybersecurity Risks in Financial Systems

    Skills you'll gain: Regulatory Compliance, Risk Analysis, Data Ethics, Emerging Technologies, Cloud Security, AI Security, Blockchain

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Frame AI Problems: Objectives to Metrics

    Skills you'll gain: Smart Goals, Feasibility Studies, Goal Setting, Business Requirements, Functional Requirement, AI Enablement, Project Scoping, Requirements Analysis, Business Metrics, Performance Metric, Key Performance Indicators (KPIs), Project Risk Management, Model Evaluation, Risk Analysis, Data Preprocessing, Project Estimation, Needs Assessment, Business Risk Management, Data Quality, Due Diligence

    Intermediate · Course · 1 - 4 Weeks

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    Universidad Nacional Autónoma de México

    Marketing en redes sociales desde cero

    Skills you'll gain: Social Media Marketing, Content Creation, Performance Analysis, Social Media, Social Media Strategy, Campaign Management, Digital Marketing, Customer Engagement, Performance Metric, Marketing, Digital Content, Instagram, Brand Management, Marketing Strategies, TikTok, Target Audience, Facebook, Trend Analysis, LinkedIn, Business Metrics

    Beginner · Course · 1 - 3 Months

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    IE Business School

    Marketing Mix Implementation

    Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Marketing Budgets, Strategic Decision-Making, Brand Management, Brand Marketing, Customer experience strategy (CX), Price Negotiation, Product Management, Marketing Strategies, Retail Management, Marketing Channel, Strategic Marketing, Product Strategy, Merchandising, Communication

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    Rating, 4.7 out of 5 stars
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    6.1K reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Build Dynamic No-Code Apps

    Skills you'll gain: No-Code Development, User Centered Design, Mobile Development, Web Applications, User Interface (UI) Design, Experience Design, UI/UX Research, User Feedback, Functional Testing, Integration Testing, Root Cause Analysis

    Intermediate · Course · 1 - 4 Weeks

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    University of Pennsylvania

    Viral Marketing and How to Craft Contagious Content

    Skills you'll gain: Social Network Analysis, Social Media Strategy, Content Marketing, Social Media Marketing, Consumer Behaviour, Marketing Communications, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication

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    Rating, 4.8 out of 5 stars
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    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Excel: Statistical Analysis and Data Transformation

    Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Statistical Visualization, Data Analysis, Statistical Analysis, Data Integration, Data Import/Export, Microsoft Office, Microsoft 365, Productivity Software

    Mixed · Course · 1 - 4 Weeks

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    Alex Genadinik

    YouTube Marketing 2026: YouTube SEO & Algorithms

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Social Media Strategy, Social Media Marketing, Marketing, Video Production, Marketing Strategies, Content Creation, Paid media, Content Strategy, Advertising Campaigns, Brand Marketing, Live Streaming

    Mixed · Course · 3 - 6 Months

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In summary, here are 10 of our most popular customer success courses

  • Build, Evaluate, and Perfect Marketing Dashboards: Coursera
  • Master & Apply Advanced SAS Programming Techniques: EDUCBA
  • Build & Adapt LLM Models with Confidence: Coursera
  • Project Management: University of Colorado Boulder
  • Analyze Cybersecurity Risks in Financial Systems: EDUCBA
  • Frame AI Problems: Objectives to Metrics: Coursera
  • Marketing en redes sociales desde cero: Universidad Nacional Autónoma de México
  • Marketing Mix Implementation: IE Business School
  • Build Dynamic No-Code Apps: Coursera
  • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania

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