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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Foundations of Probability and Statistics

    Skills you'll gain: Probability, Statistical Inference, Estimation, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Bayesian Statistics, Markov Model, Statistical Analysis, Sampling (Statistics), Applied Mathematics, Artificial Intelligence, Generative AI, Data Analysis, Correlation Analysis, Data Science, Decision Intelligence, Machine Learning Algorithms, Mathematical Theory & Analysis

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    363 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    AI Systems, Automation, CI/CD and Data Engineering Workflows

    Skills you'll gain: AI Orchestration, Verification And Validation, Code Review, Data Validation, Software Documentation, Dependency Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    English for Critical Analysis

    Skills you'll gain: Culture, AI literacy, Intercultural Competence, Cultural Sensitivity, Social Impact, English Language, Artificial Intelligence, Persuasive Communication, Language Competency, Media and Communications, Emerging Technologies

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Data Analysis and Exploration

    Skills you'll gain: Exploratory Data Analysis, Data Analysis, Business Analytics, Descriptive Analytics, Descriptive Statistics, Analytics, Analytical Skills, Statistical Analysis, Statistical Visualization, Data Visualization, Correlation Analysis, Histogram, Box Plots, Statistical Methods, Plot (Graphics), Scatter Plots, Statistics, Data Presentation, Graphing

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    Rice University

    Spanish for Successful Communication in Healthcare Settings

    Skills you'll gain: Patient Communication, Bilingual (Spanish/English), Patient Education and Support, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Oral Comprehension, Diagnostic Tests, Grammar, Pharmaceutical Terminology, Language Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    339 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    HRCI

    Workforce Development and Organizational Effectiveness

    Skills you'll gain: Training and Development, Adult Learning Principles, Succession Planning, Performance Improvement, Quality Improvement, Employee Retention, Workforce Development, Organizational Development, Employee Training, Human Resources, Process Improvement, Training Programs, Quality Management, Human Resources Management and Planning, Management Training And Development, Human Resource Strategy, Job Analysis, People Development, Law, Regulation, and Compliance, Needs Assessment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Minnesota

    Resilience in Children Exposed to Trauma, Disaster and War: Global Perspectives

    Skills you'll gain: Child Welfare, Crisis Intervention, Research Methodologies, Family Support, Science and Research, Working With Children, Trauma Care, Child Development, Emergency Response, Risk Analysis, Social Sciences, Human Development, Cultural Diversity, Culture, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    742 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Understanding economic policymaking

    Skills you'll gain: Financial Policy, Public Policies, Economics, Economics, Policy, and Social Studies, Economic Development, Tax, International Finance, Policy Analysis, Crisis Management, Fiscal Management, Financial Systems, Financial Market, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Game Design and Development with Unity

    Skills you'll gain: Unity Engine, Game Design, 3D Assets, Video Game Development, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, Animation and Game Design, Prototyping, C# (Programming Language), User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Experience Design, Storytelling, Software Documentation, User Experience Design, UI Components, Conceptual Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    668 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Introduction to Security Principles in Cloud Computing

    Skills you'll gain: Identity and Access Management, Cloud Security, DevSecOps, Cloud Computing, Role-Based Access Control (RBAC), Google Cloud Platform, Network Security, Cloud Infrastructure, Authorization (Computing), Application Security, Cloud Computing Architecture, IT Automation, General Networking, Cloud Technologies, Infrastructure Security, Cybersecurity, Security Controls, Infrastructure as Code (IaC), Digital Transformation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    320 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Digital Tools & Data Management

    Skills you'll gain: Prompt Engineering, Responsible AI, Excel Formulas, Prompt Patterns, Tax Compliance, Prompt Engineering Tools, Spreadsheet Software, Microsoft Excel, Tax Preparation, AI literacy, Tax Returns, Audit Working Papers, Variance Analysis, Financial Data, Tax Laws, Corporate Tax, ChatGPT, Generative AI, Ethical Standards And Conduct, Research

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    T

    The Expert Academy

    Brand Purpose And Positioning: Build Buyer Trust

    Skills you'll gain: Brand Marketing, Brand Strategy, Branding, Brand Loyalty, Brand Awareness, Brand Management, Strategic Marketing, Sales Strategy, Trustworthiness, Customer Retention, Customer experience improvement, Marketing Strategies, Marketing, Customer Advocacy, Customer Relationship Building, Marketing Strategy and Techniques, Customer Insights, Selling Techniques, Digital Brand Strategy, Business Strategy

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Foundations of Probability and Statistics: University of Colorado Boulder
  • AI Systems, Automation, CI/CD and Data Engineering Workflows: IBM
  • English for Critical Analysis: Arizona State University
  • Data Analysis and Exploration: Coursera
  • Spanish for Successful Communication in Healthcare Settings: Rice University
  • Workforce Development and Organizational Effectiveness: HRCI
  • Resilience in Children Exposed to Trauma, Disaster and War: Global Perspectives: University of Minnesota
  • Understanding economic policymaking: IE Business School
  • Game Design and Development with Unity: Michigan State University
  • Introduction to Security Principles in Cloud Computing: Google Cloud

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