Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Probability, Statistical Inference, Estimation, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Bayesian Statistics, Markov Model, Statistical Analysis, Sampling (Statistics), Applied Mathematics, Artificial Intelligence, Generative AI, Data Analysis, Correlation Analysis, Data Science, Decision Intelligence, Machine Learning Algorithms, Mathematical Theory & Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Orchestration, Verification And Validation, Code Review, Data Validation, Software Documentation, Dependency Analysis
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Culture, AI literacy, Intercultural Competence, Cultural Sensitivity, Social Impact, English Language, Artificial Intelligence, Persuasive Communication, Language Competency, Media and Communications, Emerging Technologies
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Exploratory Data Analysis, Data Analysis, Business Analytics, Descriptive Analytics, Descriptive Statistics, Analytics, Analytical Skills, Statistical Analysis, Statistical Visualization, Data Visualization, Correlation Analysis, Histogram, Box Plots, Statistical Methods, Plot (Graphics), Scatter Plots, Statistics, Data Presentation, Graphing
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Patient Communication, Bilingual (Spanish/English), Patient Education and Support, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Oral Comprehension, Diagnostic Tests, Grammar, Pharmaceutical Terminology, Language Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Training and Development, Adult Learning Principles, Succession Planning, Performance Improvement, Quality Improvement, Employee Retention, Workforce Development, Organizational Development, Employee Training, Human Resources, Process Improvement, Training Programs, Quality Management, Human Resources Management and Planning, Management Training And Development, Human Resource Strategy, Job Analysis, People Development, Law, Regulation, and Compliance, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Child Welfare, Crisis Intervention, Research Methodologies, Family Support, Science and Research, Working With Children, Trauma Care, Child Development, Emergency Response, Risk Analysis, Social Sciences, Human Development, Cultural Diversity, Culture, Case Studies
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Financial Policy, Public Policies, Economics, Economics, Policy, and Social Studies, Economic Development, Tax, International Finance, Policy Analysis, Crisis Management, Fiscal Management, Financial Systems, Financial Market, Growth Strategies
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Unity Engine, Game Design, 3D Assets, Video Game Development, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, Animation and Game Design, Prototyping, C# (Programming Language), User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Experience Design, Storytelling, Software Documentation, User Experience Design, UI Components, Conceptual Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Identity and Access Management, Cloud Security, DevSecOps, Cloud Computing, Role-Based Access Control (RBAC), Google Cloud Platform, Network Security, Cloud Infrastructure, Authorization (Computing), Application Security, Cloud Computing Architecture, IT Automation, General Networking, Cloud Technologies, Infrastructure Security, Cybersecurity, Security Controls, Infrastructure as Code (IaC), Digital Transformation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Responsible AI, Excel Formulas, Prompt Patterns, Tax Compliance, Prompt Engineering Tools, Spreadsheet Software, Microsoft Excel, Tax Preparation, AI literacy, Tax Returns, Audit Working Papers, Variance Analysis, Financial Data, Tax Laws, Corporate Tax, ChatGPT, Generative AI, Ethical Standards And Conduct, Research
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Brand Marketing, Brand Strategy, Branding, Brand Loyalty, Brand Awareness, Brand Management, Strategic Marketing, Sales Strategy, Trustworthiness, Customer Retention, Customer experience improvement, Marketing Strategies, Marketing, Customer Advocacy, Customer Relationship Building, Marketing Strategy and Techniques, Customer Insights, Selling Techniques, Digital Brand Strategy, Business Strategy
Intermediate · Course · 1 - 4 Weeks