• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • T

    The State University of New York

    Career Self-Management Advanced Certification

    Skills you'll gain: Communication Planning, Strategic Communication, Peer Review, Professional Development, Communication Strategies, Web Presence, Digital Brand Strategy, Collaboration, Personal Development, Self-Awareness, Brand Management, Planning, Digital Assets, Goal Setting, Branding, Promotional Strategies, Marketing Strategies, Market Opportunities, Constructive Feedback, Investigation

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Strategic Management: Business Strategy & Cases

    Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Organizational Strategy, Strategic Leadership, Business Planning, Growth Strategies, Decision Making, Strategic Thinking, Strategic Prioritization, Plan Execution, Strategic Planning, Ethical Standards And Conduct, Management Information Systems, Stakeholder Management, Business Administration, Operational Efficiency, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    38 reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    In-Depth Knowledge Areas of Project Management

    Skills you'll gain: Cost Management, Project Schedules, Scope Management, Project Risk Management, Project Scoping, Earned Value Management, Project Controls, Resource Allocation, Cost Estimation, Resource Management, Requirements Management, Quality Management, Project Management Institute (PMI) Methodology, Project Management, Project Estimation, Scheduling, Risk Management, Resource Utilization, Project Management Life Cycle, Risk Analysis

    Intermediate · Course · 1 - 3 Months

  • L

    LearnKartS

    Information Security Program Management

    Skills you'll gain: Security Management, Security Controls, Asset Management, Security Strategy, IT Management, Program Management, Security Awareness, Computer Security Awareness Training, Cyber Security Strategy, IT Security Architecture, Information Management, Technology Roadmaps, Cyber Security Policies, Continuous Monitoring, Cybersecurity, Enterprise Security, Program Development, Vendor Management, Quality Management, Continuous Improvement Process

    Mixed · Course · 1 - 3 Months

  • U

    University of North Texas

    Management Foundations in the Hospitality Industry

    Skills you'll gain: Hospitality Services, Hospitality Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality, Employee Training, Human Resources Management and Planning, Human Resource Management, Performance Appraisal, Talent Recruitment, Leadership and Management, Staff Management, Team Motivation, Human Capital, Management Training And Development, Training Programs, Human Resources, Training and Development, Customer experience improvement, Initiative and Leadership

    4.4
    Rating, 4.4 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillsBooster Academy

    Human Resources & Talent Management with Gen AI

    Skills you'll gain: Workforce Planning, Employee Retention, Human Resources Software, Human Resources Management and Planning, Generative AI Agents, Generative AI, Human Resources, Responsible AI, Human Resources Information System (HRIS), Talent Management, AI literacy, AI Enablement, Human Resource Policies, Talent Pipelining, Talent Acquisition, AI Integrations, LLM Application, Talent Recruitment, Talent Sourcing, AI Workflows

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de Palermo

    Product Management, Visión y Estrategia

    Skills you'll gain: Product Strategy, Product Marketing, Product Planning, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Revenue Management, Promotional Strategies, Market Dynamics, Value Propositions, Marketing Channel, Strategic Planning, Customer Analysis, Consumer Behaviour, Competitive Analysis, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Change Management for GenAI Integration

    Skills you'll gain: Responsible AI, Stakeholder Engagement, Organizational Change, Change Management, Innovation, Business Transformation, Stakeholder Management, AI Integrations, Digital Transformation, Generative AI, Culture Transformation, Artificial Intelligence, Performance Metric, Leadership, Organizational Strategy, Key Performance Indicators (KPIs), Employee Engagement, Business Strategy, Communication Strategies

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    CRM, Project Management & Omnichannel Strategy

    Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    Intermediate · Specialization · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Fundamentals of Management and Organizations

    Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Design, Project Management, Operational Analysis, Operations Management, Business Strategy, Organizational Strategy, Leadership and Management, Innovation, Value Propositions

    Mixed · Course · 1 - 3 Months

  • L

    LearnKartS

    Program Management: Governance & Lifecycle Domains

    Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Program Management, Governance, Project Closure, Stakeholder Communications, Benefits Administration, Project Management Institute (PMI) Methodology, Program Development, Solution Delivery, Project Management, Stakeholder Analysis, Program Implementation, Program Standards, Program Evaluation, Project Implementation, Document Management, Knowledge Transfer

    4.6
    Rating, 4.6 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Retail Management Strategies: Apply & Analyze

    Skills you'll gain: Retail Management, Case Studies, Retail Store Operations, Competitive Analysis, Market Analysis, Strategic Planning, Strategic Marketing, Market Intelligence, Business Strategy, Competitive Intelligence, Market Dynamics, Business Management, Milestones (Project Management), Growth Strategies, Organizational Strategy, Spatial Data Analysis

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

1…676869…834

In summary, here are 10 of our most popular customer communications management courses

  • Career Self-Management Advanced Certification: The State University of New York
  • Strategic Management: Business Strategy & Cases: EDUCBA
  • In-Depth Knowledge Areas of Project Management: Packt
  • Information Security Program Management: LearnKartS
  • Management Foundations in the Hospitality Industry: University of North Texas
  • Human Resources & Talent Management with Gen AI: SkillsBooster Academy
  • Product Management, Visión y Estrategia: Universidad de Palermo
  • Change Management for GenAI Integration: Starweaver
  • CRM, Project Management & Omnichannel Strategy: Coursera
  • Fundamentals of Management and Organizations: Fundação Instituto de Administração

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok