• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • U

    University of Arizona

    Strategic Digital Marketing

    Skills you'll gain: Web Analytics, Search Engine Marketing, Pay Per Click Advertising, Data-Driven Marketing, User Experience Design, Google Ads, Search Engine Optimization, Digital Marketing, Digital Marketing Campaigns, Campaign Management, Content Marketing, Cross-Channel Marketing, Digital Brand Strategy, Keyword Research, Data-Driven Decision-Making, Marketing Analytics, Marketing Strategy and Techniques, Marketing Planning, Customer Engagement, Target Audience

    Intermediate · Specialization · 3 - 6 Months

  • A

    Advancing Women in Tech

    Inspiring Peak Performance on Technical Teams

    Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Team Performance Management, Software Engineering, Employee Coaching, Staff Management, Agile Software Development, Software Development Methodologies, Communication, Conflict Management, Performance Management, Team Management, Coordination, People Management, Program Management, Cloud Engineering, Business Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Sales Ops: Automating Workflow Efficiency

    Skills you'll gain: Sales Operations, Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Salesforce, Sales Process, Business Workflow Analysis, Business Process Automation, Customer Relationship Management, Lead Generation, General Sales Practices, Workflow Management, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, Agentic systems, Systems Integration, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Essential Cloud Infrastructure: Foundation - Bahasa Indonesia

    Skills you'll gain: Cloud Infrastructure, Virtual Networking, Cloud Storage, Infrastructure As A Service (IaaS), Google Cloud Platform, Infrastructure Architecture, Cloud Computing Architecture, Cloud Computing, Virtual Machines, Network Infrastructure, Cloud Services, Public Cloud, Data Storage, Cloud Management, Network Architecture, Command-Line Interface, Network Administration, Firewall

    4.9
    Rating, 4.9 out of 5 stars
    ·
    370 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Pohang University of Science and Technology(POSTECH)

    Science and Technology in the Silla Cultural Heritage

    Skills you'll gain: Ancient History, Art History, Materials science, Architecture and Construction, Architectural Design, Structural Engineering, Hydraulics, Geometry, Manufacturing Processes, Vibrations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Telehealth: Essentials, Teamwork, and Dermatology

    Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Basic Patient Care, Health Care, Telecommunications, Care Management, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    45 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • U

    University of Science and Technology of China

    职场修炼:学习、创新、协作与自我实现

    Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Ideation, Problem Solving, Innovation, Adult Education, Lifelong Learning, Productivity, Creativity, Workflow Management, Productivity Software, Collaboration, Quick Learning, Learning Strategies, Operational Efficiency, Adaptability, Personal Development, Willingness To Learn, Self-Awareness

    4.3
    Rating, 4.3 out of 5 stars
    ·
    130 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of California, Irvine

    إدارة مخاطر المشروعات والتغييرات التي تطرأ عليها

    Skills you'll gain: Project Risk Management, Communication Planning, Project Scoping, Project Performance, Risk Analysis, Risk Management, Scope Management, Risk Mitigation, Project Management, Change Management, Stakeholder Management, Leadership and Management, Project Documentation, Communication Strategies, Performance Measurement, Planning, Timelines, Prioritization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Mixed · Course · 1 - 3 Months

  • S

    Skillshare

    Beginner After Effects: Logo Animation

    Skills you'll gain: Adobe After Effects, Motion Graphics, Animations, Multimedia, Logo Design, Cinematography, Video Editing, 3D Assets, Computer Graphics, Visual Storytelling, Creative Design, Typography, Graphics Software, Graphic Design, File Management, Color Theory

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 1 - 3 Months

  • T

    The University of Notre Dame

    Why Business? What is the Role of Business in a Just and Humane Society

    Skills you'll gain: Business Ethics, Market Dynamics, Ethical Standards And Conduct, Business Economics, Economics, Socioeconomics, Supply And Demand, Business, Economics, Policy, and Social Studies, Social Impact, Social Justice, Public Policies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Getting Started with Microsoft Fabric

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Analytics, Data Warehousing, Data Integration, Data Cleansing, Data Governance, Performance Tuning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Systems Acquisition, Development and Implementation

    Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Project Management Life Cycle, Change Management, Project Management, System Implementation, Compliance Auditing, Internal Auditing, Software Testing, Auditing, Development Testing, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Software Development Tools, Risk Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

1…670671672…834

In summary, here are 10 of our most popular customer relationship management courses

  • Strategic Digital Marketing: University of Arizona
  • Inspiring Peak Performance on Technical Teams: Advancing Women in Tech
  • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
  • Essential Cloud Infrastructure: Foundation - Bahasa Indonesia: Google Cloud
  • Science and Technology in the Silla Cultural Heritage: Pohang University of Science and Technology(POSTECH)
  • Telehealth: Essentials, Teamwork, and Dermatology: Duke University
  • 职场修炼:学习、创新、协作与自我实现: University of Science and Technology of China
  • إدارة مخاطر المشروعات والتغييرات التي تطرأ عليها: University of California, Irvine
  • Beginner After Effects: Logo Animation: Skillshare
  • Why Business? What is the Role of Business in a Just and Humane Society: The University of Notre Dame

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok