Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

University of California, Irvine
Skills you'll gain: Delegation Skills, Goal Setting, Prioritization, Risk Management, Scheduling, Time Management, Resource Management, Productivity, Personal Development, Expectation Management, Professional Development, Decision Making
★ 4.6 (18) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Power Electronics, Basic Electrical Systems, Electronic Systems, Electrical Power, Electronic Components, Electrical Engineering, Electrical Systems, Electric Power Systems, Electronics, Energy and Utilities, Control Systems, Electrical Equipment
★ 4.2 (32) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization and Virtual Machines, Cloud Deployment, Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Cloud Platforms, Virtual Machines, General Networking, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Microsoft Intune (Mobile Device Management Software)
★ 4.3 (12) · Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Insurance Policies, Risk Management, Wealth Management, Risk Management Framework, Financial Planning, Actuarial Science, Risk Mitigation, Economics, Risk Analysis, Human Capital, Trustworthiness, Case Studies, Innovation, Client Services
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance, Accident Prevention, Decision Making, Health Technology, Teamwork, Reliability, Risk Management, Innovation, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Instagram, Canva (Software), Content Performance Analysis, Web Content Accessibility Guidelines, Image Quality, Photography, Marketing Psychology, Photo Editing, Content Scheduling, Digital Publishing, Content Creation, Social Media Content, Visual Storytelling, Performance Analysis, Graphic and Visual Design, Content Strategy, Driving engagement, Social Media, Content Development and Management, Photo/Video Production and Technology
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Development, Verbal Communication Skills, Selling Techniques, Inside Sales, Communication, Customer Analysis, Technical Sales, Sales Prospecting, Outside Sales, Interviewing Skills
★ 4.7 (17) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Events and Conferences, Calendar Management, Business Solutions, Live Streaming, Discussion Facilitation, Data Sharing, Scheduling
★ 4.9 (58) · Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Development, Application Programming Interface (API), Cloud API
★ 4.5 (17) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Loss Prevention, AI Security, Process Mapping, Quality Assurance, Hardening, Compliance Reporting, Business Workflow Analysis, Project Schedules, Incident Response, Stakeholder Communications, Data Quality, Workflow Management, Data Mapping, Jira (Software), Project Management Software, Enterprise Security, Automation, Compliance Management, Single Sign-On (SSO), Process Engineering
Advanced · Specialization · 3 - 6 Months