
Skills you'll gain: Goal Setting, Smart Goals, Adaptability, Empowerment, Business Priorities, Professional Development, Productivity, Performance Metric, Verbal Communication Skills, Key Performance Indicators (KPIs), Communication, Personal Development, Expectation Management, Milestones (Project Management), Organizational Development, Organizational Change, Time Management, Self-Motivation, Strategic Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computer Science, Machine Learning Algorithms, Solution Design, Problem Solving, Mathematical Theory & Analysis
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: A/B Testing, Design Thinking, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Interactive Data Visualization, Data Visualization, Data Visualization Software, Tableau Software, Data Integration, Geospatial Information and Technology, Network Analysis, Financial Data, Geospatial Mapping, Data Analysis Software, Time Series Analysis and Forecasting
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Reinforcement Learning, Artificial Intelligence, Tensorflow, Artificial Neural Networks, Deep Learning, Machine Learning, Applied Machine Learning, Data Ethics, Supervised Learning, Responsible AI, Unsupervised Learning, Natural Language Processing, Computer Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Business Planning, Entrepreneurship, Business Modeling, Presentations, Stakeholder Engagement, Financial Analysis, Value Propositions, Customer Engagement, Team Oriented, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: LLM Application, Large Language Modeling, AI Enablement, Forecasting, Artificial Intelligence, Business Analysis, Technology Roadmaps, Business Metrics, Innovation, Operational Efficiency, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Rapport Building, Active Listening, Influencing, Relationship Building, Business Communication, Conflict Management, Goal Setting, Communication, Expectation Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Marketing Automation, Value Propositions, Portfolio Management, Business-To-Consumer, B2B Sales, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks