
Fudan University
Skills you'll gain: Microbiology, Pharmacology, Infectious Diseases, Drug Interaction, Pharmacotherapy, Drug Development, Medical Prescription, Health Care Procedure and Regulation, Epidemiology, Regulatory Compliance, Public Health and Disease Prevention
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Diagnostic Tests, Immunology, Infectious Diseases, Cost Management, Laboratory Testing, Preventative Care, Cost Benefit Analysis, Data-Driven Decision-Making, Microbiology, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tidyverse (R Package), Data Visualization, Clinical Data Management, Data Manipulation, Predictive Modeling, R Programming, Data Processing, Data Cleansing, Predictive Analytics, Data Pipelines, Feature Engineering, Applied Machine Learning, Machine Learning, Statistical Modeling, Performance Tuning, Hospital Medicine
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Socioeconomics, Epidemiology, Crisis Management, Social Determinants Of Health, Health Technology, Health Policy, Social Sciences, Infectious Diseases, Public Health, Network Analysis, Mental Health, Health Informatics, Health Care, Surveys, Data-Driven Decision-Making, Data Science, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Information Privacy, Medical Privacy, Personally Identifiable Information, Legal Writing, Legal Research, General Data Protection Regulation (GDPR), Health Information Management, Law, Regulation, and Compliance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Care Procedure and Regulation, Technology Strategies
Intermediate · Course · 1 - 3 Months