Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: SonarQube, Continuous Deployment, Configuration Management, Software Configuration Management, Application Deployment

Skills you'll gain: Strategic Marketing, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Management, Marketing Analytics, Target Market, Customer Insights, Data-Driven Decision-Making, Value Propositions, Market Data

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Sales Training, AI Enablement, Sales Process, Artificial Intelligence, AI Product Strategy, LLM Application, Ideation, Automation, Digital Transformation, Innovation

Skills you'll gain: Construction Engineering, Structural Engineering, Building Codes, Construction Management, Engineering Practices, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis

Skills you'll gain: Operating Systems, Computer Systems, Debugging, Microsoft Visual Studio, OS Process Management, Computer Hardware, C# (Programming Language), Computer Architecture, Object Oriented Programming (OOP), Programming Principles, Integrated Development Environments, Computational Logic, System Design and Implementation

Skills you'll gain: Object Oriented Design, JUnit, Object Oriented Programming (OOP), Software Design Patterns, Java, Unified Modeling Language, Software Design, Java Programming, Software Architecture, Model View Controller, Data Modeling, Conceptual Design

Skills you'll gain: Marketing Planning, Marketing Strategies, Strategic Marketing, Sales Process, Marketing, Marketing Analytics, Sales, Marketing Effectiveness, Value Propositions, Sales Strategy, Business Metrics, Brand Management, Digital Marketing, Key Performance Indicators (KPIs), Goal Setting

Skills you'll gain: Web Analytics, Paid media, Digital Marketing, Email Marketing, Marketing Analytics, Social Media Marketing, Earned Media, Social Media Campaigns, Social Media, Analytics, Owned Media, Digital Advertising, Performance Measurement, Mobile Banking, Data-Driven Decision-Making, Consumer Behaviour, Data Ethics, Key Performance Indicators (KPIs), Data Collection

Skills you'll gain: Penetration Testing, Malware Protection, Cyber Threat Intelligence, Exploitation techniques, Cybersecurity, Intrusion Detection and Prevention, Vulnerability Assessments, Human Factors (Security), Network Analysis, Command-Line Interface

Skills you'll gain: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Query Languages, JSON, Data Storage, Disaster Recovery, Data Manipulation, Scalability

Skills you'll gain: IT Security Architecture, Threat Modeling, Enterprise Architecture, Cybersecurity, Application Security, Threat Management, Network Security, Systems Architecture, Identity and Access Management, Solution Architecture, Endpoint Security, Data Security, Risk Analysis, Remote Access Systems, Case Studies, Risk Management