
University of California, Irvine
Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Collaboration, Problem Solving, Communication, Self-Awareness, Adaptability
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Delegation Skills, Leadership, Conflict Management, Negotiation, Teamwork, Overcoming Obstacles, Communication, Relationship Building, Decision Making
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Growth Mindedness, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Performance Management, Behavioral Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Composure, Communication Strategies, Communication, Self-Awareness, Advocacy
Intermediate · Course · 1 - 4 Weeks

TecnolĂłgico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Organizational Leadership, Team Leadership, Business Leadership, Leadership Development, Strategic Leadership, Leadership, Leadership and Management, Organizational Change, Adaptability, Staff Management, Empathy & Emotional Intelligence, Diversity and Inclusion, Communication
Beginner · Course · 1 - 3 Months