
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Selling Techniques, Data Centers, General Sales Practices, Customer Relationship Building, Market Research, Customer Insights, Sales Development, Sales, Sales Training, Customer Analysis, Technical Sales, Outside Sales, Sales Strategy, Inside Sales, Technical Communication, Communication, Data Infrastructure
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Sales Territory Management, B2B Sales, Closing (Sales), Sales Process, Sales Training, Sales, Selling Techniques, Sales Development, Negotiation, Product Knowledge, Sales Strategy, Advertising Sales, Customer Engagement, Inside Sales, Regional Sales, Sales Prospecting, Sales Presentations, Price Negotiation, Sales Enablement, Prospecting and Qualification
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sales Presentations, Microsoft Copilot, Microsoft PowerPoint, Presentations, Sales Process, Prompt Engineering, Solution Selling, Sales, Value Propositions, Product Knowledge, Storytelling, Productivity Software, Data Import/Export, Business Modeling, Generative AI
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Statistical Analysis, Microsoft Excel, Business Analytics, Financial Analysis, Spreadsheet Software, Statistical Modeling, Predictive Modeling, Trend Analysis, Excel Macros, Sales, Performance Analysis, Simulation and Simulation Software, Presentations, Automation, Performance Metric
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Closing (Sales), Sales Process, Selling Techniques, Sales Presentations, Timelines, Performance Reporting, Sales Pipelines, Performance Analysis, Benchmarking, Performance Measurement, Performance Metric, Decision Making, Simulations, Scaling And Root Planing, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Sales Strategy, Sales, Data Analysis Software, Data Analysis, Query Languages, Database Software, Trend Analysis, Databases, Customer Insights, Performance Analysis, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Relationship Management, Sales Process, Closing (Sales), Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Enablement, Sales Training, Selling Techniques, Sales Operations, Sales Process, Personalized Campaigns, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Virtual Teams, Sales Presentation, Consumer Behaviour, Customer Relationship Building, Stakeholder Analysis
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Apple iOS, iOS Development, Transaction Processing, Mobile Development, Knowledge of Apple Software, User Interface (UI), User Interface and User Experience (UI/UX) Design, Payment Systems, User Experience
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding
Beginner · Course · 1 - 4 Weeks