
Simplilearn
Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Process Flow Diagrams, Process Analysis, Lean Methodologies, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Quality Improvement, Statistical Methods, Quality Monitoring, Process Improvement, Process Capability, Process Improvement and Optimization, Quality Management, Continuous Quality Improvement (CQI), Project Management, Process Optimization
★ 4.6 (14) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Process Mapping, Process Optimization, Collaborative Software, Service Design
★ 4.5 (19) · Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Manufacturing, Lean Six Sigma, Quality Improvement, Process Improvement, Quality Management, Process Improvement and Optimization, Process Mapping, Operational Efficiency, Continuous Improvement Process, Waste Minimization, Key Performance Indicators (KPIs), Performance Measurement, Product Development, Risk Analysis
★ 4.3 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Lean Six Sigma, Project Risk Management, Six Sigma Methodology, Lean Methodologies, Risk Management, Process Analysis, Process Flow Diagrams, Risk Control, Risk Management Framework, Risk Mitigation, Process Management, Process Improvement, Customer Analysis, Quality Improvement, Performance Metric, Process Capability, User Feedback, Process Improvement and Optimization, Continuous Improvement Process
★ 4.8 (27) · Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting
★ 3.6 (7) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Process Design, Process Flow Diagrams, Diagram Design, Data Visualization, Graphic Design, Account Management, Marketing
★ 4.3 (12) · Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Business Process Improvement, Health Care Administration, Process Mapping, Health Administration, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Care Management, Analytics, Patient-centered Care, Care Coordination, Clinical Research, Data Analysis, Strategic Thinking, Leadership
★ 4.7 (40) · Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Solution Design, Strategic Partnership, Process Mapping, Brainstorming, Growth Strategies, Entrepreneurial Finance, Product Development, Problem Solving
★ 4.5 (7) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Social Determinants Of Health, Operations Management, Operational Performance Management, Health Care Administration, Innovation, Operational Efficiency, Value-Based Care, Process Optimization, Process Improvement and Optimization, Performance Improvement, Process Mapping, Health Systems, Health Care, Lean Methodologies, Performance Metric, Health Technology, Quality Assessment, Key Performance Indicators (KPIs), Qualitative Research
★ 4.6 (305) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Process Mapping, Six Sigma Methodology, Process Improvement and Optimization, Quality Improvement, Root Cause Analysis, Process Improvement, Strategic Leadership, Lean Methodologies, Performance Improvement, Process Development, Business Leadership, Organizational Change, Change Management, Culture Transformation, Descriptive Statistics, Continuous Improvement Process, Process Analysis, Performance Measurement, Strategic Prioritization
★ 4.8 (26) · Mixed · Course · 1 - 3 Months