
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Natural Language Processing, Google Cloud Platform, Verification And Validation, Data Analysis, Machine Learning
Intermediate · Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Patient Education and Support, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, E-Commerce, Big Data, Marketing Analytics, Google Cloud Platform, Applied Machine Learning, Data Analysis
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Firewall, Terraform, Virtual Machines, Virtualization and Virtual Machines, Infrastructure as Code (IaC), Network Infrastructure, Google Cloud Platform, Network Security, Verification And Validation, Network Model
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Manufacturing Operations, Cybersecurity, Manufacturing Processes, Augmented and Virtual Reality (AR/VR), Blockchain, Cloud Security, Production Process, Emerging Technologies, Augmented Reality, Artificial Intelligence and Machine Learning (AI/ML), Virtual Reality, Artificial Intelligence, Big Data, Real Time Data, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Merchandising, Product Assortment, E-Commerce, Web Applications, Scalability, Business Technologies, Technology Solutions, Systems Integration, Application Programming Interface (API), Javascript
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Systems, Business Process Automation, Technology Solutions, Operational Efficiency, Digital Transformation, Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours