Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Interface (UI), User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, Graphic and Visual Design, User Research, Design Elements And Principles, Artificial Intelligence
★ 4.7 (113) · Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development
Mixed · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Staff Management, Business Transformation, Process Analysis, Sustainable Business, Process Flow Diagrams, Capacity Management, Client Services, Capacity Planning
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks
University of Minnesota
Skills you'll gain: User Interface (UI) Design, Usability, Human Computer Interaction, User Experience Design, Design, UI/UX Research, Design Strategies, Human Centered Design, Interaction Design, Design Elements And Principles, Human Factors, User Centered Design
★ 4.6 (1.5K) · Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Energy and Utilities, Electric Power Systems, Process Engineering, Equipment Design, Plant Operations and Management, Electrical Systems, Environment and Resource Management, Water Quality, Materials science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Endpoint Security, Zero Trust Network Access, Cyber Security Strategy, Security Strategy, Hardening, Microsoft Servers, Security Management, Vulnerability Scanning, Patch Management
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Graphic and Visual Design, Visual Storytelling, Design Software, Design, Storytelling, Layout Design, Adobe InDesign, Color Theory, Adobe Photoshop
★ 4.7 (1K) · Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Stormwater Management, Water Sustainability, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Sustainable Technologies, Water Resource Management, Water Resources, Thermal Management, Design Specifications, Mechanical Design, Risk Control, Engineering Calculations
Intermediate · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Communication Planning, Research and Design, Visual Storytelling, Design Research, Prioritization, Decision Making, Communication Strategies, Stakeholder Engagement, Research, Proposal Development, Goal Setting, Process Development, Qualitative Research, Stakeholder Analysis, Needs Assessment, Case Studies, Organizational Change
★ 4.3 (8) · Beginner · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Solution Design, Conversion Funnel Analysis, Design Thinking, Sustainable Business, Process Design, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Value Propositions, User Experience, Prototyping, Consumer Behaviour, Customer Insights
★ 4.6 (14) · Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Interaction Design, User Experience, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Web Content Accessibility Guidelines, User Flows, Wireframing, Digital Design, Software Design Patterns, Apple iOS, Design Elements And Principles
Intermediate · Course · 1 - 3 Months