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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • M

    Microsoft

    UX Design in Practice: Accessibility and Collaboration

    Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Interface (UI), User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, Graphic and Visual Design, User Research, Design Elements And Principles, Artificial Intelligence

    4.7 stars, 113 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (113) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • N

    Northeastern University

    User Experience Design and Testing Part 2

    Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Staff Management, Business Transformation, Process Analysis, Sustainable Business, Process Flow Diagrams, Capacity Management, Client Services, Capacity Planning

    4.4 stars, 25 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (25) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Introduction to UI Design

    Skills you'll gain: User Interface (UI) Design, Usability, Human Computer Interaction, User Experience Design, Design, UI/UX Research, Design Strategies, Human Centered Design, Interaction Design, Design Elements And Principles, Human Factors, User Centered Design

    4.6 stars, 1.5K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.5K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    L&T EduTech

    Design of General Utility Systems

    Skills you'll gain: Energy and Utilities, Electric Power Systems, Process Engineering, Equipment Design, Plant Operations and Management, Electrical Systems, Environment and Resource Management, Water Quality, Materials science

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • W

    Whizlabs

    Design security solutions for infrastructure

    Skills you'll gain: IT Security Architecture, Endpoint Security, Zero Trust Network Access, Cyber Security Strategy, Security Strategy, Hardening, Microsoft Servers, Security Management, Vulnerability Scanning, Patch Management

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Basic Elements of Design: Design Principles and Software Overview

    Skills you'll gain: Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Graphic and Visual Design, Visual Storytelling, Design Software, Design, Storytelling, Layout Design, Adobe InDesign, Color Theory, Adobe Photoshop

    4.7 stars, 1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    L&T EduTech

    Design of Specific Systems

    Skills you'll gain: Stormwater Management, Water Sustainability, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Sustainable Technologies, Water Resource Management, Water Resources, Thermal Management, Design Specifications, Mechanical Design, Risk Control, Engineering Calculations

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Eindhoven University of Technology

    Co-design for All: doing co-design in practice

    Skills you'll gain: Communication Planning, Research and Design, Visual Storytelling, Design Research, Prioritization, Decision Making, Communication Strategies, Stakeholder Engagement, Research, Proposal Development, Goal Setting, Process Development, Qualitative Research, Stakeholder Analysis, Needs Assessment, Case Studies, Organizational Change

    4.3 stars, 8 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.3 (8) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Parsons School of Design, The New School

    Using Design to Generate Innovative Business Solutions

    Skills you'll gain: Solution Design, Conversion Funnel Analysis, Design Thinking, Sustainable Business, Process Design, Business Solutions, Business Modeling, Growth Strategies, Strategic Thinking, Innovation, Value Propositions, User Experience, Prototyping, Consumer Behaviour, Customer Insights

    4.6 stars, 14 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (14) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    UX: Interaction Design

    Skills you'll gain: Interaction Design, User Experience, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Web Content Accessibility Guidelines, User Flows, Wireframing, Digital Design, Software Design Patterns, Apple iOS, Design Elements And Principles

    Intermediate · Course · 1 - 3 Months

1…789…834

In summary, here are 10 of our most popular service design courses

  • UX Design in Practice: Accessibility and Collaboration: Microsoft
  • User Experience Design and Testing Part 2: Northeastern University
  • How to Build an Effective Service Company: IESE Business School
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Introduction to UI Design: University of Minnesota
  • Design of General Utility Systems: L&T EduTech
  • Design security solutions for infrastructure: Whizlabs
  • Basic Elements of Design: Design Principles and Software Overview: University of Colorado Boulder
  • Design of Specific Systems: L&T EduTech
  • Co-design for All: doing co-design in practice: Eindhoven University of Technology

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