Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Graphic and Visual Design, Research Methodologies, Qualitative Research, Creative Thinking, Case Studies, Discussion Facilitation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Experience Design, User Centered Design, Figma (Design Software), Design Thinking, User Interface (UI) Design, Usability Testing, Prototyping, Wireframing, Software Testing, Information Architecture, No-Code Development, Quality Assurance
Build toward a degree
Mixed · Course · 1 - 3 Months

Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Communication
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Design Thinking, User Research, User Experience Design, Design Research, Usability Testing, User Centered Design, Graphic and Visual Design, Human Centered Design, Data Ethics, Ethical Standards And Conduct, Information Architecture
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
Intermediate · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Facebook, Cloud Applications, Virtual Environment, Social Media, Professional Networking, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Prototyping, Brainstorming, User Feedback, Usability Testing, Data Synthesis, Empathy, Creative Thinking, Decision Making
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: User Research, Persona (User Experience), User Experience, Verification And Validation, Usability Testing, User Centered Design, Human Computer Interaction, User Interface (UI) Design, Embedded Systems, Wireframing, Prototyping
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Human Centered Design, User Experience Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills, Storytelling
Beginner · Course · 1 - 4 Weeks