IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Amsterdam
Skills you'll gain: Regression Analysis, Statistical Inference, Statistics, Correlation Analysis, Statistical Programming, Statistical Modeling, Logistic Regression
Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Excel Macros, Pivot Tables And Charts, Microsoft Excel, Financial Forecasting, Spreadsheet Software, Excel Formulas, Data Visualization, Trend Analysis, Diagram Design, Visual Basic (Programming Language), Automation, Forecasting, Graphical Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Convolutional Neural Networks, Reinforcement Learning, Deep Learning, Model Optimization, Autoencoders, Generative AI, Unsupervised Learning, Tensorflow, Generative Adversarial Networks (GANs), Generative Model Architectures, Transfer Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Model Training, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Editing, Writing, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cloud Computing, Virtualization, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, General Networking, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Architecture, Network Protocols, Virtual Machines, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Technics Publications
Skills you'll gain: Data Modeling, Database Design, Network Model, Data Architecture, Database Development, Data Strategy, Database Software, Database Theory, Databases, Database Application, Database Administration, Relational Databases, Database Systems, Database Management Systems, Data Governance, Database Architecture and Administration, Database Management, Business Analysis, Graph Theory, Business Analytics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Backlogs, Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Methodology, Agile Software Development, Agile Project Management, Scalability, User Story, Software Development Methodologies, Coordinating, Prioritization, Meeting Facilitation, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Performance Review, Constructive Feedback, Employee Performance Management, Performance Management, Performance Appraisal, Employee Coaching, Management Training And Development, Smart Goals, Tactfulness, Discussion Facilitation, Employee Training, People Management, Supervision, Performance Measurement, Coaching, Performance Improvement, Team Management, Strategic Leadership, Business Leadership, Human Resources
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Analysis, Professional Development, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Solution Selling, Consumer Behaviour, Business Correspondence, Customer Insights, Stakeholder Communications, Analytical Skills, Communication, Business Writing, Marketing Communications, Business Communication, Customer Engagement, Decision Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Data Integrity, Content Management Systems, Data Sharing, Security Controls, User Accounts, Authorization (Computing), Identity and Access Management, Data Management, Security Management, Data Access
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Architecture, Data Security, Microsoft Azure, Computing Platforms, Collaborative Software, Software Architecture, Cloud Security, Information Systems Security, Data Infrastructure, Systems Architecture, Data Management, Capacity Management, Database Architecture and Administration, AI Enablement, Data Governance, AI Integrations, Data Presentation, Role-Based Access Control (RBAC), Machine Learning, Data Analysis
Advanced · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Security Management, Risk Management, Risk Management Framework, Compliance Management, Enterprise Risk Management (ERM), Risk Control, Security Strategy, Cyber Governance, Risk Analysis, Governance, Cybersecurity, Regulatory Compliance, Security Controls, Law, Regulation, and Compliance, Regulation and Legal Compliance, Management Reporting, Cyber Security Policies, Cyber Security Strategy, Performance Reporting, Incident Response
Intermediate · Course · 1 - 4 Weeks