IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Information Technology Architecture, Performance Management, Governance, Enterprise Architecture, Program Implementation, Process Management, Information Technology, Business Process, Training and Development, Risk Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: LLM Application, OpenAI, Generative AI Agents, Agentic systems, Tool Calling, Prompt Engineering, ChatGPT, Artificial Intelligence, Application Programming Interface (API), User Interface (UI), Large Language Modeling, Python Programming, Development Environment, Application Deployment, JSON, Debugging
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Technical Communication, Generative AI Agents, Data Integration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Business Transformation, Responsible AI, System Design and Implementation, Application Deployment, Artificial Intelligence, Solution Design, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scope Management, Project Scoping, Stakeholder Management, Project Management, Expectation Management, Project Estimation, Conflict Management, Resource Management, Team Leadership, Verbal Communication Skills, Communication, Project Planning, Change Orders, Work Breakdown Structure, Team Management, Agile Methodology
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: ChatGPT, Creative Problem-Solving, AI Personalization, Innovation, Brainstorming, Education Software and Technology, Student Engagement, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Building Design, Social Determinants Of Health, Sustainable Design, Architectural Design, Environmental Issue
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Storytelling, Drive Engagement, Communication, Persuasive Communication, Non-Verbal Communication, Business Writing, Composure, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Large Language Modeling, Responsible AI, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), SAS (Software), Applied Machine Learning, Deep Learning, Text Mining, Natural Language Processing
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: jQuery, HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design and Development, Javascript and jQuery, Bootstrap (Front-End Framework), Web Design, Web Development, Javascript, Web Applications, Cascading Style Sheets (CSS), Scripting, Scripting Languages, Programming Principles, Development Environment
Mixed · Course · 1 - 3 Months